Breana James
Pleasanton,CA
Summary
Outgoing professional with a background managing employees, issues and administrative tasks in fast-paced environments. A highly visible and friendly Community Manager promoting exemplary talents in customer service, policies and procedures' oversight and facility security measures.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Community Manager
Apartment Management Consultants L.L.C.
09.2021 - Current
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
- Collected rental payments from residents and kept meticulous records of delinquent accounts.
- Met with residents to gather information and develop effective solutions.
- Received and processed resident payments, and updated system accounts with latest information.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Inspected buildings, vacant units, and common areas regularly to identify repairs needing immediate attention.
Property Manager
Mandeville Agricultural Complex Limited
01.2018 - 08.2021
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services for 400 units.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
Education
Bachelor of Science - Marketing
University of The Commonwealth Caribbean
Kingston, Jamaica11.2019
Skills
- Property Tours
- Team Collaboration
- Leasing Strategy Development
- Team Recruitment
- Customer Relationship Management
- Marketing Materials
- Payment Processing
- Sales Strategies
- Social Media Engagement
- MS Office Suite
Certification
Google Digital Marketing & E-commerce Certificate
Google Project Management: Professional Certificate
Google IT Support Professional Certificate
Intuit Academy Bookkeeping Professional Certificate
Timeline
Assistant Community Manager
Apartment Management Consultants L.L.C.
09.2021 - Current
Property Manager
Mandeville Agricultural Complex Limited
01.2018 - 08.2021
Bachelor of Science - Marketing
University of The Commonwealth Caribbean
Google Digital Marketing & E-commerce Certificate
Google Project Management: Professional Certificate
Google IT Support Professional Certificate
Intuit Academy Bookkeeping Professional Certificate
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