Skilled in customer service, project mangement, communication, training, relationship building and leadership. Maintained above 90% for customer service ratings throughout my career. Recipient of the Henry W. Bloch Foundation Scholarship (2012) and the Shawn Carter Foundation Scholarship (2020). Resourceful Bakery Manager with four years of experience overseeing all aspects of daily bakery operations, including production, hiring and training. Adept at working with an inventory consisting of hundreds of stock items. Committed to providing optimal customer service and assisting customers via in person, over the phone, and online. Skilled in achieving and maintaining strong sales. Keeps team efficient and on-task with skills in performance monitoring and motivational leadership.