Breana Thomas
Tallahassee,FL
Summary
Department Manager with excellent time management skills to multi-task while working within deadlines and time constraints. Offering 5 years of hands-on experience in retail operations. Budgeting, inventory management and merchandising. Committed to driving sales goals and ensuring smooth functioning of the Jewelry/ Wearables department. Strategic-thinking individual experienced in successfully engaging employees and encouraging each to reach highest potential. Offering pleasant personality with expertise developing employee performance goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Department Manager/Customer Service Manager
Hobby Lobby
10.2021 - Current
- Overseeing the department.
- Running the cash register
- Helping Customers solve any issues they may have
- Ordering merchandise to fill the shelves
- Inventory
- Collaborated with other departments to ensure coordination in achieving company-wide objectives
- Increased sales revenue through recommending products tailored to individual customers.
- helping raise customer satisfaction by providing exceptional service and addressing concerns correctly and efficiently
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Retail Sales Associate
Shoe Station
06.2021 - 10.2021
Sales Representative
Running the cash register
Helping Customers find the best shoe to fit there needs and expectations
Restocking Shelves
Unloading the truck, pricing and putting out the merchandise
Education
High School Diploma -
Thomas County Central High School
Thomasville, GA05.2019
Skills
- Customer Service
- Team Supervision
- Policy Development
- Sales Reporting
- Order Processing
- Loss Prevention
- Flexible Schedule
- Rules and Regulations
- Sales Expertise
- Safety and Security
- Product Restocking
- Retail Management
- Training and Development
- Problem-Solving
- Goals and Performance
- Training and Mentoring
- Decision Making
- Interpersonal Skills
- Organizational Skills
- Problem Solving
- Time Management
- Attention to Detail
- Conflict Resolution
- Critical Thinking
- Goal Setting
Certification
CNA certification
CPR certification
Timeline
Department Manager/Customer Service Manager
Hobby Lobby
10.2021 - Current
Retail Sales Associate
Shoe Station
06.2021 - 10.2021
High School Diploma -
Thomas County Central High School