Breann Story
Waleska,GA
Summary
Proven track record of enhancing operational efficiency and customer satisfaction at the United States Post Office and Lowes Distribution Center. Excelled in time management and strategic planning, significantly reducing misdeliveries and system downtimes. Skilled in team collaboration and adaptability, consistently prioritizing safety and service excellence.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Rual Carrier Associate
United States Post Office
03.2018 - Current
- Demonstrated flexibility in adjusting schedules to accommodate unexpected staff shortages or increased workload demands.
- Reduced the occurrence of misdelivered mail by diligently verifying addresses before each dropoff.
- Sorted mail according to order of address appearance for easy access in field.
- Signed and received mail with signature requirements upon delivery and loading.
- Maintained accurate records of deliveries, undeliverable items, and forwarding addresses for seamless operations.
- Adapted quickly to changing weather conditions, maintaining professional performance levels in various climates while prioritizing safety precautions at all times.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Promoted a positive work environment, assisting fellow carriers with challenging routes when needed.
- Trained new Rural Carrier Associates on best practices for efficient mail processing, vehicle operation, and customer service procedures.
Planning
Lowes Distribution Center
02.2013 - 03.2018
- Enhanced inventory management with accurate forecasting and demand planning techniques.
- Expanded market share through effective territory management and strategic planning.
- Enhanced client satisfaction by providing personalized financial planning services.
- Expanded market share with strategic territory planning and targeted prospecting.
- Increased sales by strategically planning and managing merchandise assortments.
- Reduced system downtime with proactive infrastructure planning and maintenance.
Education
Studying ASN - Nursing
Chattahoochee Technical College
Marietta, GASkills
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Adaptability and Flexibility
- Decision-Making
Certification
- CNA - Certified Nursing Assistant
- CPR- Certified
Timeline
Rual Carrier Associate
United States Post Office
03.2018 - Current
Planning
Lowes Distribution Center
02.2013 - 03.2018
Studying ASN - Nursing
Chattahoochee Technical College
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