BreAnna Alvarez
Garden Grove
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Familiar with generating invoices, handling payments and updating spreadsheets daily. Resourceful Warehouse Associate known for completing tasks efficiently and with high productivity. Skilled in inventory management, order fulfillment, and equipment operation. Excel at teamwork, communication, and problem-solving to enhance warehouse operations.
Overview
10
10
years of professional experience
Work History
Quality Inspector
Staffmark
Irvine
01.2025 - 07.2025
- Inspected IV bags for quality compliance using industry-standard measurement tools.
- Conducted visual examinations to identify defects and inconsistencies in products.
- Documented inspection results and reported findings to management regularly.
- Trained new staff on quality inspection protocols and techniques effectively.
- Notified supervisors about production problems and helped identify and correct concerns.
- 100% PM certified.
- Production clerk assistant.
Warehouse Associate
Amazon
Perris
10.2023 - 11.2024
- Stowed merchandise in designated areas of the warehouse, including shelves, racks and bins.
- Assisted with unloading trailers and stocking items in the appropriate locations.
- Utilized RF scanners to pick orders for shipment, ensuring accuracy in order fulfillment process.
- Ensured safety procedures were followed when operating forklifts.
- Organized warehouse shelves and racks.
- Followed standard work instructions accurately when picking, sorting, staging and scanning products.
- Assisted in loading finished goods onto delivery vehicles as required.
- Moved large and bulky items manually or with pallet jacks or forklifts.
Veterinary Receptionist
Angel Care Pet Hospital
Murrieta
12.2022 - 09.2023
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Greeted clients and their pets upon arrival at the clinic.
- Answered incoming calls, scheduled appointments, and provided information to clients regarding services offered.
- Filed medical records in an organized manner for easy access when needed.
- Processed payments from clients including cash, credit cards, and checks.
- Ordered office supplies as needed and maintained a clean reception area.
Accounts Receivable Representative
SC Fuels (AppleOne Employment Services)
Orange
07.2022 - 10.2022
- Entering customer's cash, credit card transactions, wire, ach and check payments into the receivable system.
- Processed invoice payments and recorded information in account database.
- Prepared and submitted accounting documents and reports for review, authorization and processing.
- Pitched in to help with office organize and maintain mail, documents, files and records during busy periods.
- Kept accounts receivable tracking database current with relevant client information, collection and billing progress and program changes.
- Performed daily data entry into accounting software programs such as QuickBooks and Sage 50 Accounting System.
Billing Specialist
DocuPrep Xpress
Newport Beach
04.2020 - 06.2022
- Contacting clients regarding any missed or late payments.
- Handling refunds.
- Processed payments and updated accounts to reflect balance changes.
- Upload incoming documents from our clients into the company system.
- Updating clients billing information.
- Transfer calls to correct employee or department.
- Providing great customer service.
Receptionist
Loan-Closers
Lake Forest
08.2015 - 03.2018
- Sorted incoming mail and directed to correct personnel each day.
- Assisted company visitors daily by directing to appropriate personnel and answering calls and emails daily.
- Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
- Light cleaning at the end of each day.
Education
High School Diploma -
Rancho Alamitos High School
Garden Grove, CA06.2013
Skills
- Bill processing
- Payment management
- Cash handling
- Shipping and receiving understanding
- Team worker
- Multitasking and Prioritization
- Data Entry
- Sage
- DM2
- 100% PM certified
Timeline
Quality Inspector
Staffmark
01.2025 - 07.2025
Warehouse Associate
Amazon
10.2023 - 11.2024
Veterinary Receptionist
Angel Care Pet Hospital
12.2022 - 09.2023
Accounts Receivable Representative
SC Fuels (AppleOne Employment Services)
07.2022 - 10.2022
Billing Specialist
DocuPrep Xpress
04.2020 - 06.2022
Receptionist
Loan-Closers
08.2015 - 03.2018
High School Diploma -
Rancho Alamitos High School