Ada Forrest
Texas City,TX
Summary
Experienced Accounts Receivable Clerk skilled in payment processing and account reconciliation. Enhances customer satisfaction through effective communication and problem-solving. Manages high-volume transactions with accuracy and efficiency, processes incoming payments, generates reports, and alerts customers of outstanding balances. Collaborates with collections vendors to expedite payments on past-due accounts. Solid understanding of bookkeeping and accounts payable/receivable.
Overview
27
27
years of professional experience
Work History
Accounts Receivable Clerk
Gulf Coast Transit District
Texas City, Texas
10.2024 - Current
- Processed high-volume payment transactions efficiently and accurately.
- Processed client payments according to established procedures.
- Collected credit card and cash payments to complete transactions for customer orders.
- Maintained general ledgers and reconciled bank statements.
- Managed daily payment reconciliation with banking systems to maintain financial integrity.
- Processed daily reconciliation reports to ensure accuracy across accounts and transactions.
- Utilized reconciliation software to streamline reporting processes efficiently.
- Analyzed discrepancies between bank statements and internal records to identify and resolve issues.
- Communicated with vendors to clarify discrepancies in account balances.
- Completed day-to-day duties accurately and efficiently.
- Ensured secure handling of cash and card transactions during customer purchases.
- Assisted with customer requests and answered questions to improve satisfaction.
- Resolved customer complaints in a professional manner.
- Assisted customers with product inquiries and recommendations.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Operated cash registers to process payments for goods and services.
- Assessed inventory counts and reported needs for replenishment to ensure stock availability.
Logistics Manager
Balcones Resources
Farmers Branch, TX
11.2019 - 08.2024
- Billing and Collection, Setup and Changes Customer Accounts, Answer Phone Calls and Emails from Customers, Research Billing Issues, End of Month Reports - Mill Sales Orders, Mill Schedule, Mill Received Weights, Mill Short Pay Research and Adjustment, Posting Date Review, Plant Commodity Sales Price and Weight Review, Invoice all Worksheets, Schedule all Outbound Freight and Union Pacific, Communicate with Driver and Deliveries and Direct Drivers at the Receiving Window, Communicate Directly with Warehouse Manager in Schedule of Outbound Material, Receive Orders and Enter in CieTrade, Create Shipping Paperwork for Carriers and Customers, Prepare Bill of Lading, Communicate Any Service Delays via Email and Phone
- Managed logistics operations for waste recycling and resource recovery programs.
- Coordinated transportation schedules to optimize collection routes and reduce delays.
- Oversaw inventory management ensuring accurate tracking of recyclable materials.
Billing Clerk/Customer Service
Web Devices
Houston, TX
05.2015 - 12.2017
- Analyzed vendor invoices, sorted and coded transactions, matched them to journals for accurate financial reporting.
- Processed billing statements for clients using company software.
- Maintained accurate customer accounts and updated payment records.
- Resolved billing discrepancies through communication with clients and departments.
Accounts Receivable Clerk
Control Company
Friendswood, TX
01.2013 - 12.2014
- Process Directs Orders with Invoices, Credit Cards & Checks. Process & Update Service Invoicing with Credit Cards & Checks, Transmit EDI Invoices for Fisher, Cardinal, VWR and Grainger, Enter Sales Orders and Run Credit Cards for Service, Verify Shipping Account Numbers before Shipping, Process Deposit & Collections for Past Due Accounts Including DUN Notices & Documentation for Short Paid/Skipped Invoices, Process Credit Information for New Accounts, Print and Post Information on Customs Invoices, Process and Post Information for Wire Transfers, Process Month End Reports, Deposited Funds, Wire Transfers and Checks, Invoice Copies to Customers Via Active Fax and Email, Production Reports & Close out Credit Card Terminal.
- Managed customer invoicing and billing processes for transit services.
- Processed and tracked payments from clients and vendors efficiently.
- Reconciled accounts to ensure accurate financial records and reporting.
Accounts Payable Clerk
The Reynolds Company
Houston, TX
05.2012 - 09.2012
- Processed vendor invoices, matched documents and codes, entered transactions into journals, addressed vendor inquiries regarding payments, tracked amounts due, verified invoice accuracy, and computed discounts.
- Process invoices using accounting software for accurate payment tracking.
- Maintain vendor records to ensure timely communication and processing.
- Reconcile accounts payable reports with monthly financial statements.
Accounts Receivable Clerk
The Reynolds Company
Fort Worth, TX
10.2007 - 05.2012
- Posted Lock Box Checks. Posted Wire Transfers (ACH). Posted Daily Deposit (Houston, Dallas, & Baton Rouge take priority). Created Deposit for Local Branch. Ran Credit Card Charges through IC Verify. Handled Offset Requests Received Via Email (GL Coding & Applied to Invoices). Updated the Daily Sheet with Journal Numbers and Notes Including Tracking Down Items, Worked the Credit Card hold list (I, F & A holds). Worked with the Credit Department to Research Past Posting, Payments & Unapplied Cash.
- Processed customer invoices and monitored payment schedules.
- Maintained accurate records of accounts and transactions.
- Communicated with clients regarding outstanding payments and billing inquiries.
Project Billing Specialist
The Reynolds Company
Fort Worth, TX
08.2005 - 10.2007
- Aligned pricing on purchase orders with invoices, ensuring accuracy in project billing records.
- Managed project billing processes for multiple client accounts.
- Collaborated with project managers to ensure accurate invoicing.
- Reviewed contracts and agreements for billing compliance.
Receptionist
The Reynolds Company
Dallas, TX
10.2003 - 08.2005
- Answered Multi-line Phones. Greeted Customers & Vendors. Filed, Scanned and Pulled Invoices. Handled Copying, Faxing, Ordering Supplies and Mail Distribution.
- Greeted visitors and clients warmly upon arrival at the reception area.
- Managed multi-line phone system, directing calls to appropriate departments.
- Scheduled appointments and coordinated meetings for staff and executives.
Data Entry
Mail Service
Galveston, TX
08.1999 - 07.2000
- Managed mail distribution and recorded all mail information. Attended to customers of post office boxes and hospital post office boxes.
- Utilized handheld computers for data entry during field work.
- Tracked inventory using computer systems for accuracy of data entry.
- Managed data entry related to patient records into electronic databases.
Education
High School Diploma -
Santa Fe High School
Santa Fe, TX05-1986
Skills
- ACCOUNTS RECEIVABLE
- Invoice processing
- Billing
- Payment processing
- Cash application
- Collections oversight
- Credit and collections
- Aging analysis
- Account reconciliation
- Bank Reconciliation
- Daily financial reconciliation
- Invoice generation
- Payment posting
- General ledger maintenance
- Ledger reconciliation
- Ledger accounting
- Sales transaction processing
- Receivables forecasting
- Cash flow monitoring
- GAAP
- Billing management
- Financial systems
- Quickbooks
- SAP
- Time management
- NxTrend
- CieTrade
- IC Verify
- Microsoft Office
- Excel
- Microsoft Outlook
- Microsoft Word
- Typing
- Computer skills
- Filing
- Office Management
- Transaction recording
- Cash/check deposits
- Bank deposits
- Mail routing
- Customer Care
- Payment inquiries
- Payment coordination
- Aging reports analysis
- Due diligence
- Statement issuing
- Data entry accuracy
- Data analysis
- Attention to detail
- Time management
- Problem solving
- Adaptability
- Team collaboration
- Adaptive team player
- Relationship management
- Expert in customer relations
- Customer account management
- Customer Service
- Customer Care
- Relationship building
- Problem-solving
- Spreadsheets and journal entries
- Month-end closing
- Bill processing
- Cash
- CREDIT
- Receivable software
- Cash flow monitoring
- Problem-solving
- Payment negotiations
- General ledger maintenance
- Payment coordination
- Invoice generation
- Collections strategies
- Financial systems
- Account monitoring
- Data analysis
- Customer relations
- Payment inquiries
- Receivables forecasting
- Relationship building
- Accurate payment posting
- Month-end closing
- Bill processing
- Credit and collections
- Aging reports analysis
- Due diligence
- Statement issuing
Additional Information
Extensive background in accounts receivable, accounts payable, project billing, administrative support & customer service. Administrative duties have included answering multiple phone lines, transferring calls to corresponding departments, filing customer records and billing. Performed additional tasks such as developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use. Customer service skills include effectively identifying customer needs, quickly gaining trust, handling complex situations and resolving problems to maximize efficiency. Multitasking enhanced by proficiencies in telephone call handling, e-mail & customer service in high-volume environments.
Timeline
Accounts Receivable Clerk
Gulf Coast Transit District
10.2024 - Current
Logistics Manager
Balcones Resources
11.2019 - 08.2024
Billing Clerk/Customer Service
Web Devices
05.2015 - 12.2017
Accounts Receivable Clerk
Control Company
01.2013 - 12.2014
Accounts Payable Clerk
The Reynolds Company
05.2012 - 09.2012
Accounts Receivable Clerk
The Reynolds Company
10.2007 - 05.2012
Project Billing Specialist
The Reynolds Company
08.2005 - 10.2007
Receptionist
The Reynolds Company
10.2003 - 08.2005
Data Entry
Mail Service
08.1999 - 07.2000
High School Diploma -
Santa Fe High School