Summary
Overview
Work History
Education
Skills
Social Media Manager
Timeline
Generic

Breanna Batista

West Columbia,SC

Summary

Motivated Trainer eager to help new hires advance in knowledge and abilities to meet career goals. Engaging and hands-on instructor with more than 1 year of related experience and superior planning and time management abilities.

Overview

3
3
years of professional experience

Work History

Certified Trainer

Olive Garden
06.2023 - Current
  • Analyzed team performance and identified opportunities for additional training.
  • Developed innovative training materials, resulting in higher levels of trainee satisfaction.
  • Recruited and trained new members of guest service team.
  • Delivered instructional presentations on equipment use, focusing on efficiency and safety.
  • Developed job-specific competencies and performance standards.

Server

Olive Garden
04.2022 - Current
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

Merchandising Manager

American Eagle
09.2020 - 03.2022
  • Collaborated with marketing team for prompt promotion of products.
  • Established and maintained accurate records of purchases, pricing and payment terms.
  • Maintained point of sale (POS) system by inputting accurate inventory information.
  • Hired and trained purchasing staff to improve effectiveness of purchasing operations.
  • Analyzed industry trends to develop relevant offerings.

Education

Associate of Applied Science - Digital Marketing

Midlands Technical College
West Columbia, SC
12.2024

High School Diploma -

Wallkill Valley Regional High School
Hamburg, NJ
05.2019

Skills

  • Training material development
  • Improvement plans
  • Quality Assurance
  • Orientation and Onboarding
  • Performance Assessment

Social Media Manager

I started and ran the Instagram account for my American Eagle store, along with that I created events and promoted them on that Instagram. 

Timeline

Certified Trainer

Olive Garden
06.2023 - Current

Server

Olive Garden
04.2022 - Current

Merchandising Manager

American Eagle
09.2020 - 03.2022

Associate of Applied Science - Digital Marketing

Midlands Technical College

High School Diploma -

Wallkill Valley Regional High School

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Breanna Batista