Breanna Bernal
2304 Ave J,Texas
Summary
Dynamic training professional with a proven track record at Wendy's, excelling in team leadership and customer service. Skilled in developing engaging training materials and fostering a positive learning environment, resulting in enhanced employee performance and retention. Adept at problem-solving and implementing process improvements to drive operational efficiency.
Overview
2026
2026
years of professional experience
Work History
Shift Leader
Burger King
- Provided administrative support during workshops, ensuring smooth operations and logistics.
- Researched industry trends to identify relevant topics for future training sessions.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Enhanced trainee engagement through interactive workshops and hands-on activities.
- Facilitated team-building exercises to foster collaboration between department members.
Trainer
Wendys Restaurant
Snyder, TX
02.2024 - Current
- Assisted in developing training materials for new employee onboarding.
- Supported delivery of training sessions to enhance team skills and knowledge.
- Collaborated with senior trainers to refine instructional techniques and resources.
- Participated in evaluating training effectiveness through feedback collection and analysis.
- Engaged in continuous learning to stay updated on best practices in training methodologies.
- Contributed to creating a positive learning environment by fostering open communication among trainees.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
Trainer
Whataburger
Snyder, TX
09.2023 - 01.2024
- Facilitated training sessions to enhance team skills and knowledge.
- Partnered with subject matter experts to develop precise training materials.
- Facilitated top talent retention by equipping employees with essential resources and support for role excellence.
Manager
Sonic
Colorado City, TX
07.2022 - 01.2024
- Oversaw daily operations to ensure efficient service delivery and customer satisfaction.
- Trained and mentored team members to enhance performance and operational effectiveness.
- Implemented process improvements that streamlined workflows and reduced service times.
- Managed inventory control systems to optimize stock levels and minimize waste.
- Developed staff schedules that maximized coverage during peak hours for increased productivity.
- Conducted regular performance evaluations to identify training needs and career development opportunities.
Education
High School Diploma -
Snyder Highschool
Snyder, TX2025
Skills
Positive attitude
Cash handling
Team leadership
Problem-solving
Flexible schedule
Team motivation
Customer service focus
Training assistance
Creative problem solving
Customer service management
Team collaboration and leadership
Team supervision
Timeline
Trainer
Wendys Restaurant
02.2024 - Current
Trainer
Whataburger
09.2023 - 01.2024
Manager
Sonic
07.2022 - 01.2024
Shift Leader
Burger King
High School Diploma -
Snyder Highschool