Breanna Blanton
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Pool Attendant/ Trainer
The Phoenician Resort & Spa
Scottsdale, Arizona
11.2021 - Current
- Welcome customers to property and offer immediate assistance with needs.
- Supply guests with towels, shade, umbrellas, and refreshments to provide a comforting and welcoming environment.
- Upheld exceptional food, beverage and service standards to surpass customer expectations.
- Trained newly hired top talent to fill key positions and maximize productivity.
- Developed and coordinated trainings to help individuals learn company policies and procedures and job tasks.
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
Lifeguard
Great Wolf Lodge
Scottsdale, AZ
06.2018 - 11.2020
- Watched over swimmers to respond quickly to distress situations.
- Monitored behaviors for safety violations and took steps to prevent further violations.
- Participated in monthly training courses to stay up-to-date in water rescue techniques.
- Identified emergency situations or potential drownings and entered water for lifesaving measures.
- Used training and medical supplies to examine injured people and administer first aid.
- Patrolled to identify anyone needing assistance and offered immediate care.
- Cleaned, brushed and vacuumed pool to keep clean.
- Administered first aid and CPR in response to life-threatening situations.
Cashier
Micheals Arts And Crafts
Scottsdale, AZ
05.2020 - 08.2020
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
Education
High School Diploma -
Saguaro High School
Scottsdale, AZ05.2022
Skills
- Customer Service
- Problem-Solving
- Basic Food Service
- Teamwork and Collaboration
- Guest Relations
- Heavy Lifting
- Continuous Development
- Evaluating Employee Work
- Attention to Detail
- Giving Constructive Feedback
- Coaching and Mentoring
- Experience in Leadership
- Critical Thinking
- People Skills
Timeline
Pool Attendant/ Trainer
The Phoenician Resort & Spa
11.2021 - Current
Cashier
Micheals Arts And Crafts
05.2020 - 08.2020
Lifeguard
Great Wolf Lodge
06.2018 - 11.2020
High School Diploma -
Saguaro High School
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