Breanna Boyer
Lady Lake,FL
Summary
Dynamic and detail oriented secretary with over seven years of experience in administrative support and operational management within the clinical industry. Exceptional organizational skills and a rapid ability to learn ensure consistent delivery of high quality results. Recognized for adaptability and versatility, providing outstanding customer service in fast paced, ever changing environments. Committed to enhancing efficiency and productivity through proactive problem solving and effective communication strategies.
Overview
8
8
years of professional experience
Work History
Medical Secretary
Village Heart And Vein Center
Lady Lake, FL
04.2022 - Current
- Coordinate scheduling for diagnostic testing, cardiac procedures and follow up appointments Including provider calendar management.
- Track upcoming procedures and contact patients to complete pre-operative screening questions and preparations.
- Manage referrals and physician orders for specialty services.
- Assists with billing for claim readiness.
- Generate and analyze office reports for provider review, quality checks and operational tracking.
- Serve as a designated trainer for new hires.
- Trusted resource for management to troubleshoot workflow challenges, resolve scheduling or documentation issues and support office operations.
- Respond to emails and patient inquires while managing multi-line phone system.
Medical Secretary
Citrus Cardiology Consultants
The Villages, FL
07.2019 - 03.2022
- Facilitated administrative support for six or more physicians within a clinical setting.
- Facilitated payment collection from patients while ensuring accurate scanning of identification and insurance cards.
- Organized patient appointment scheduling within doctors' calendars and executed follow-up reminder calls.
- Executed diverse administrative functions, including filing, copying, and faxing documents.
- Coordinated testing, labs and other diagnostic data for proper clearance prior to surgery.
- Directed planning, scheduling, and coordination of outpatient procedures to enhance operational efficiency.
- Educated patients about surgeries and provided treatment plan documentation.
Preschool Teacher
Early Learning Center
Wildwood, FL
09.2018 - 07.2019
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Applied play-based strategies to provide diverse approaches to learning.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Allowed for ample outdoor discovery time in schedule each day.
- Maintained organized, fun and interactive classroom to help children feel safe.
Skills
- eClinicalWorks EMR
- CPT ICD 10 Familiarity
- Medical Record Management
- Referral Coordination
- Multiline Phone System
- Microsoft Word / Excel
- Medical terminology
Timeline
Medical Secretary
Village Heart And Vein Center
04.2022 - Current
Medical Secretary
Citrus Cardiology Consultants
07.2019 - 03.2022
Preschool Teacher
Early Learning Center
09.2018 - 07.2019