Certified Medical Assistant with expertise in patient care management, medical coding, and electronic health record (EHR) systems. Proven ability to enhance operational efficiency through effective communication and teamwork. Demonstrated adaptability in high-pressure healthcare settings, ensuring optimal patient outcomes.
Overview
10
10
years of professional experience
Work History
Certified Medical Assistant
Healthpoint- Pediatric Clinic
Trinity, TX
08.2024 - Current
Incorporated outside records into charts and EHR.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Educated patients about medications, procedures and physician's instructions.
Answered phones, scheduled appointments, greeted patients and ordered supplies.
Measured vital signs and took medical histories to prepare patients for examination.
CMA- Care Manager
Passionate Care Managment
Downers Grove, IL
01.2025 - 09.2025
Monitored patient progress through documentation review, lab results, and other data sources.
Managed patient caseloads according to established guidelines while ensuring timely completion of paperwork.
Assisted with customer requests and answered questions to improve satisfaction.
Protected patient information by adhering to strict confidentiality standards.
Completed day-to-day duties accurately and efficiently.
I called patients monthly and made care plans.
Certified Medical Assistant
Blue Ridge Medical Group
Blue Ridge, GA
10.2015 - 12.2023
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Organized charts, documents and supplies to maintain team productivity.
Documented notes during patient visits.
Prevented spread of infection by consistent hand washing, universal precautions and special isolation procedures.
Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
Scheduled appointments for patients via phone and in person.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Measured vital signs and took medical histories to prepare patients for examination.
Responded to patient callbacks and phone-in prescription refill requests.
Educated patients about medications, procedures and physician's instructions.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Incorporated outside records into charts and EHR.
Labeled and completed lab requisitions using ICD and CPT coding.
Certified Medical Assistant
Erlanger Medical Center
Chattanooga, TN
04.2015 - 10.2015
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Organized charts, documents and supplies to maintain team productivity.
Responded to patient callbacks and phone-in prescription refill requests.
Documented notes during patient visits.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Incorporated outside records into charts and EHR.
Labeled and completed lab requisitions using ICD and CPT coding.
Conducted insurance verification and pre-certification and pre-authorization functions.
Education
Some College (No Degree) - Certified Medical Asst.
Dawn Career Institute
Wilmington, DE
Some College (No Degree) - Medical Billing and Coding
Bryant And Stratton College
Getzville, NY
Skills
Patient scheduling
Inventory Management
Medical terminology
HIPAA compliance
Patient documentation
Specimen Collection and Processing
Patient assessments
Inventory and Supply Management
Customer service
Venipuncture and phlebotomy
General housekeeping ability
Understands medical procedures
CPR
Certified in Basic Life Support (BLS)
Multitasking and organization
Injection administration
Athena EMR
EClinicalWorks EMR
Certification
CMA - Certified Medical Assistant
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
CMA- Care Manager
Passionate Care Managment
01.2025 - 09.2025
Certified Medical Assistant
Healthpoint- Pediatric Clinic
08.2024 - Current
Certified Medical Assistant
Blue Ridge Medical Group
10.2015 - 12.2023
Certified Medical Assistant
Erlanger Medical Center
04.2015 - 10.2015
Some College (No Degree) - Certified Medical Asst.
Dawn Career Institute
Some College (No Degree) - Medical Billing and Coding