Katie Sonnemaker-Denton
Spokane
Summary
Dynamic Certified Medical Assistant with extensive experience at Providence Medical Group Inc, excelling in patient care and medical record management. Proven ability to administer injections and educate patients effectively, while ensuring HIPAA compliance. Recognized for exceptional communication skills and a compassionate approach, enhancing patient satisfaction and care outcomes.
Overview
16
16
years of professional experience
Work History
Certified Medical Assistant
Providence Medical Group Inc
Spokane
08.2014 - Current
- Assisted in patient check-in and verified insurance information.
- Scheduled appointments and managed patient flow efficiently.
- Maintained accurate medical records and updated patient information.
- Prepared examination rooms and ensured cleanliness and organization.
- Supported healthcare providers during examinations and procedures.
- Educated patients on medication usage and follow-up care instructions.
- Managed inventory of medical supplies to ensure availability for procedures.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Scheduled appointments for patients via phone and in person.
- Collected samples from patients for laboratory testing purposes.
- Cleaned and maintained medical equipment following procedures and standards.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Educated patients about medications, procedures and physician's instructions.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
- Changed dressings on wounds to prevent infection and check for healing.
- Positioned patients properly during examination or treatment for comfort and safety.
- Administered medications under physician's supervision.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Registered new patients into practice management software program accurately entering demographic information.
- Organized patient charts before each day's clinic sessions began.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Organized charts, documents and supplies to maintain team productivity.
- Explained treatment procedures and physicians' instructions.
- Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
Certified Medical Assistant
MultiCare Health (Rockwood)
Spokane
09.2011 - 07.2014
- Maintained accurate medical records and updated patient information.
- Prepared examination rooms and ensured cleanliness and organization.
- Supported healthcare providers during examinations and procedures.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Positioned patients properly during examination or treatment for comfort and safety.
Medical Assistant
Provisional Recruiting And Staffing Agency
Spokane
01.2010 - 06.2011
- Supported administrative staff by processing payments.
- Assisted healthcare providers with patient examinations and procedures.
- Managed patient records using electronic health record systems.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Contacted medical facilities to schedule patients for admission.
- Cleaned and maintained medical equipment following procedures and standards.
- Processed payments from patients accurately using cash registers or computerized systems.
- Performed preliminary physical tests to accurately record results in patient history summary.
Education
Certified Medical Assisting - Medical Assistant
Apollo
Spokane05-2009
GED -
Shadle HIgh
Spokane, WA08-1997
Some College (No Degree) - Gender Studies
Spokane Community College
Spokane, WASkills
- Patient care and support
- Vital signs assessment
- Medical record management
- Laboratory testing and analysis
- Injection administration techniques
- Appointment scheduling and coordination
- Patient care
- HIPAA compliance
- Attention to detail
- Effective communication
- Vital signs monitoring
- Patient relations
- Immunization administration
- Prioritizing stat orders
- Physical stamina
- Telephone etiquette
- Compassionate caregiver
- Ear irrigation
- Therapeutic procedures
- Compassionate
- Patient-focused care
- Sample collection procedures
- Insurance confirmation
- Blood pressure measurement
- Safety compliance
- Triage assessment
- Problem-solving
- HIPAA protocols
- Medication administration
- Patient scheduling
- Medical records management
- Patient assessments
- Multitasking and organization
- Time management
- Wound care
- Specimens collection and processing
- Treatment setup
- Verbal and written communication
- Infection control
- Vital sign monitoring
- Basic life support
- Workflow organization
- Electronic health records
- Patient education
- Team collaboration
- Phlebotomy techniques
- Healthcare procedures
- Patient documentation
- Schedule coordination
- Appointment scheduling
- Injection administration
- Prescription management
Affiliations
- reading
- photography
- organic gardening
- spending time with friends and family
- dog mom/cat mom
- traveling
References
References available upon request.
Timeline
Certified Medical Assistant
Providence Medical Group Inc
08.2014 - Current
Certified Medical Assistant
MultiCare Health (Rockwood)
09.2011 - 07.2014
Medical Assistant
Provisional Recruiting And Staffing Agency
01.2010 - 06.2011
Certified Medical Assisting - Medical Assistant
Apollo
GED -
Shadle HIgh
Some College (No Degree) - Gender Studies
Spokane Community College