Breanna Brown
Los Angeles,CA
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
8
8
years of professional experience
Work History
Sales Associate
Sephora
04.2022 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Security Officer
Allied Universal Security
05.2019 - 12.2019
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
Airport Customer Service Agent
G2
05.2018 - 07.2018
- Enhanced customer satisfaction by providing timely and accurate flight information.
- Assisted passengers with check-in processes, ensuring a smooth and efficient experience.
- Resolved customer complaints and concerns professionally, resulting in increased customer loyalty.
- Ensured passenger safety by strictly adhering to all airport security protocols and procedures.
Sales Lead
Macy's
07.2016 - 05.2018
- Boosted sales performance by implementing strategic sales plans and effective team management.
- Enhanced client relationships through consistent communication and personalized solutions.
- Increased market share by identifying new business opportunities and executing targeted marketing initiatives.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
Education
Certificate of Completion - Cosmetology
Universal College of Beauty
Los Angeles, CA08.2022
High School Diploma -
Crenshaw Arts-Technology Charter High School
Los Angeles, CA06.2011
Skills
- Proficient in Microsoft Office Suite (Word Excel),
- Collaborates effectively with diverse team members to achieve goals on time
- Handle customer inquires with professionalism and efficiency
- Proactive problem solving
- Planning/organizing
Timeline
Sales Associate
Sephora
04.2022 - Current
Security Officer
Allied Universal Security
05.2019 - 12.2019
Airport Customer Service Agent
G2
05.2018 - 07.2018
Sales Lead
Macy's
07.2016 - 05.2018
Certificate of Completion - Cosmetology
Universal College of Beauty
High School Diploma -
Crenshaw Arts-Technology Charter High School
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