Work Preference
Summary
Overview
Work History
Education
Skills
Interests
Work Availability
Timeline
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Breanna Cole

Breanna Cole

Fayetteville,GA

Work Preference

Work Type

Full TimePart TimeContract WorkGig Work

Location Preference

On-SiteRemoteHybrid

Important To Me

Career advancementFlexible work hoursWork-life balancePaid time off

Summary

Dynamic Shift Leader with a proven track record at Atlanta Bread Company, excelling in team supervision and problem-solving. Recognized for enhancing customer satisfaction through effective complaint resolution and maintaining operational efficiency. Skilled in sales reporting and fostering a positive work environment, ensuring a motivated team ready to meet business goals.

Overview

3
3
years of professional experience

Work History

Shift Leader

Atlanta Bread Company
10.2023 - 10.2024
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.

Shift Manager

McDonald's
08.2022 - 12.2023
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Excelled in every store position and regularly backed up front-line staff.
  • Cooperated with coworkers to improve customer experience and manage storefront.

Server

Applebee's Grill + Bar
07.2022 - 10.2023
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Shift Supervisor

Dicks Sporing Goods
11.2021 - 05.2022
  • Completed store opening and closing procedures and balanced tills.
  • Enforced company policies and regulations with employees.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Responded to and resolved customer questions and concerns.

Education

No Degree - Nursing

West Georgia Technical College
La Grange, GA
05-2027

High School Diploma -

Newnan Highschool
Newnan, GA
05-2021

Skills

  • Team supervision
  • Security procedures adherence
  • Rules enforcement
  • Sales reporting
  • Client service
  • Positive attitude
  • Team motivation
  • Problem-solving
  • Flexible schedule
  • Creative problem solving

Interests

  • Offering time and support to shelters for the homeless, women, and animals
  • Participating in local clean-up initiatives
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Backpacking and Hiking
  • Crafting and DIY Projects
  • Baking
  • Reading
  • Learning new cooking techniques and expanding my culinary skills

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Shift Leader

Atlanta Bread Company
10.2023 - 10.2024

Shift Manager

McDonald's
08.2022 - 12.2023

Server

Applebee's Grill + Bar
07.2022 - 10.2023

Shift Supervisor

Dicks Sporing Goods
11.2021 - 05.2022

No Degree - Nursing

West Georgia Technical College

High School Diploma -

Newnan Highschool

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