Breanna Crews
Shelby’s Beach Bar
CHIPLEY,FL
13
years of professional experience
Experienced with managing and overseeing daily operations in busy restaurant setting. Utilizes strong leadership and communication skills to maintain cohesive and efficient team. Track record of improving service quality and customer satisfaction through effective problem-solving and staff training.
Work History
Server Supervisor
1 Year 9 Months- Supervised server team to maintain prompt guest service across dining room and bar areas.
- Trained new staff on POS procedures, menu knowledge, and service standards.
- Coordinated floor coverage during peak shifts to balance tables and reduce wait times.
- Monitored order accuracy and communicated special requests between kitchen, bar, and service staff.
- Resolved guest concerns quickly to support positive dining experiences and repeat visits.
- Managed opening and closing duties, including cash handling, setup, and end-of-shift reporting.
- Assisted with scheduling, shift assignments, and staffing adjustments based on volume changes.
- Enforced cleanliness, safety, and service standards to keep operations consistent and organized.
- Trained new servers on company policies, procedures, and best practices for exceptional guest service.
- Demonstrated strong attention to detail when handling cash transactions, ensuring accurate billing for customers'' meals while maintaining security measures at all times.
- Successfully resolved customer complaints, ensuring repeat business and positive dining experiences.
- Handled high-pressure situations with grace and professionalism, ensuring guests'' needs were met efficiently while maintaining a calm demeanor.
- Managed large parties effectively, coordinating with both front-of-house and back-of-house teams for smooth service execution.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
Server
1 Year 9 Months- Greeted guests and presented menus with prompt, friendly service
- Took accurate food and beverage orders using point-of-sale system
- Delivered meals and drinks while maintaining timely table service
- Communicated order details to kitchen and bar for accuracy
- Resolved guest concerns professionally to support positive dining experience
- Processed cash and card payments with careful transaction handling
- Restocked service stations and completed side work between shifts
- Coordinated with team members to keep dining area organized
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
- Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
Server Supervisor
4 Months- Supervised server team to maintain prompt guest service across dining room and bar areas.
- Trained new staff on POS procedures, menu knowledge, and service standards.
- Coordinated floor coverage during peak shifts to balance tables and reduce wait times.
- Monitored order accuracy and communicated special requests between kitchen, bar, and service staff.
- Resolved guest concerns quickly to support positive dining experiences and repeat visits.
- Managed opening and closing duties, including cash handling, setup, and end-of-shift reporting.
- Assisted with scheduling, shift assignments, and staffing adjustments based on volume changes.
- Enforced cleanliness, safety, and service standards to keep operations consistent and organized.
- Trained new servers on company policies, procedures, and best practices for exceptional guest service.
- Demonstrated strong attention to detail when handling cash transactions, ensuring accurate billing for customers'' meals while maintaining security measures at all times.
- Successfully resolved customer complaints, ensuring repeat business and positive dining experiences.
- Handled high-pressure situations with grace and professionalism, ensuring guests'' needs were met efficiently while maintaining a calm demeanor.
- Managed large parties effectively, coordinating with both front-of-house and back-of-house teams for smooth service execution.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
Retail Sales Associate
6 Years- Assisted customers with plant selection, product recommendations, and nursery care guidance
- Processed sales transactions accurately using point-of-sale system and handled cash payments
- Maintained organized displays, stocked inventory, and restocked merchandise throughout sales floor
- Answered customer questions about plant watering, sunlight, and seasonal availability
- Supported receiving shipments, unloading plants, and inspecting product quality for sales readiness
- Retrieved special orders and prepared customer purchases for safe transport
- Kept sales area clean, orderly, and welcoming for shoppers
- Greeted customers and helped with product questions, selections, and purchases.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
Server
10 Years 1 Month- Greeted guests and presented menus with prompt, friendly service
- Took accurate food and beverage orders using point-of-sale system
- Delivered meals and drinks while maintaining timely table service
- Communicated order details to kitchen and bar for accuracy
- Resolved guest concerns professionally to support positive dining experience
- Processed cash and card payments with careful transaction handling
- Restocked service stations and completed side work between shifts
- Coordinated with team members to keep dining area organized
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
- Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
Education
High School Diploma
Timeline
Server Supervisor
Shelby’s Beach Bar
02.2025 - 11.2026Read More
Server
Shelby’s Beach Bar
02.2025 - 11.2026Read More
Server Supervisor
Barefoot Bar & Grill
01.2025 - 05.2025Read More
Retail Sales Associate
Maphis Nursery
01.2019 - 01.2025Read More
Server
Pofolks
09.2013 - 10.2023Read More
Chipley High School
High School Diploma
Read More