Breanna Delgado
Brockport,NY
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value. Ambitious individual with strong organizational and multitasking skills, as well as an aptitude for technology. Ready to apply knowledge and skills to any challenge.
Overview
9
9
years of professional experience
Work History
Business Development Manager
Castilone Chrysler Dodge Jeep Ram
06.2023 - 12.2023
- Booking appointments for sales and service center with inbound and outbound calls
- Manage sales team
- Marketing and social media
- Effectively manages time between multiple projects while meeting deadlines consistently
- Identified and developed relationships with potential clients, utilizing a combination of cold calling, email outreach, and other marketing techniques
- Conducted research on industry trends, competitor offerings, pricing models, customer needs and wants, and customer satisfaction surveys
- Utilized effective communication skills both verbally and written when interacting with colleagues at all levels within an organization
- Developed comprehensive business development plans to increase client base by leveraging existing contacts and developing new ones
- Implemented creative solutions to challenging problems that arose during project execution
- Receptionist duties.
Business Development Consultant
CAMPING WORLD AND RV
05.2022 - 06.2023
- Setting appointments to get customers in the door and sending appointment reminders the day before
- Maintained accurate records of customer interactions using CRM systems such as Salesforce or Vinsolutions
- Effectively managed time between multiple projects while meeting deadlines consistently
- Identified and developed relationships with potential clients, utilizing a combination of cold calling, email outreach, and other marketing techniques
- Conducted research on industry trends, competitor offerings, pricing models, customer needs and wants, and customer satisfaction surveys
- Utilized effective communication skills both verbally and written when interacting with colleagues at all levels within an organization
- Developed comprehensive business development plans to increase client base by leveraging existing contacts and developing new ones
- Demonstrated proficiency in Microsoft Word, PowerPoint and Excel
- Implemented creative solutions to challenging problems that arose during project execution.
Head Clerk
COMMUNITY FREE LIBRARY
09.2018 - 02.2022
- Answer telephone calls, took messages, and distributed messages to appropriate personnel
- Kept Desk documents well-organized and quickly retrieved files for other clerks
- Delivery outgoing and incoming from other libraries in the system
- Faxes, scans, prints, and copies for Patrons
- Use Microsoft Office
- Assisted patrons with finding books and media
- Come to the aid of patrons and their computer needs
- Engaged the clerks in tasks to do for each shift
- Design signs for events, programs and holidays
- Shelved and organized bookshelves
- Processed books (Barcoding, Typing up call numbers + stickers, and covering books)
- Manage library when Director and/or Children's Librarian is not present
- Responded promptly to customer inquiries via telephone, email or in person
- Created and managed a tracking system for all incoming and outgoing mail.
Secretary
GENESEE VALLEY MOOSE LODGE
09.2020 - 01.2022
- This is a volunteer job for nonprofit organization
- Drafted, proofread, and edited confidential correspondence and documents
- Organized and attended meetings, took minutes, and distributed notes.
Overnight Shift Manager
MCDONALDS
01.2015 - 08.2018
- Maintained an onsite presence to ensure the crew met all company operational standards
- Oversaw food preparation and cooking activities to uphold safe and sanitary practices, check portion control, and assess final presentation
- Enforced quality, safety and sanitation standards to keep the foodservice operation compliant
- Supervised food service workers to keep kitchen moving and provide every customer with hot, fresh meal
- Engaged dissatisfied customers using tactful approaches and made best efforts to resolve problems related to sales, products, and store operations.
Education
Some College (No Degree) - Human Resources Development
Bryant & Stratton College
Buffalo, NYHIGH SCHOOL DIPLOMA -
Holley High School
Holley, NY06.2015
Skills
- Customer Relationship Management
- CRM software
- Business Development
- Customer service
- Supervision and leadership
- Analytical Thinking
- Good Telephone Etiquette
Professional References
Brian Marcucci
Sales Manager at Camping World
Phone: 585-305-2833
Shannon Wilsman
General Sales Manager at Castilone Chrysler Dodge Jeep Ram
Phone: 716-912-3575
Evan Shallenberger
Sales Consultant at Camping World
Phone: 585-739-2085
Timeline
Business Development Manager
Castilone Chrysler Dodge Jeep Ram
06.2023 - 12.2023
Business Development Consultant
CAMPING WORLD AND RV
05.2022 - 06.2023
Secretary
GENESEE VALLEY MOOSE LODGE
09.2020 - 01.2022
Head Clerk
COMMUNITY FREE LIBRARY
09.2018 - 02.2022
Overnight Shift Manager
MCDONALDS
01.2015 - 08.2018
Some College (No Degree) - Human Resources Development
Bryant & Stratton College
HIGH SCHOOL DIPLOMA -
Holley High School
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