Breanna Duvall
Grain Valley,MO
Summary
Enthusiastic 24 year old seeking a position that offers both stimulating challenges and stability. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work. Proficient in managing multiple tasks concurrently while maintaining focus and meeting deadlines.
Overview
7
7
years of professional experience
Work History
Bar Server
Loews Hotels
Kansas City, MO
09.2023 - Current
- Enhanced customer satisfaction by providing attentive and friendly service during busy hours.
- Increased bar revenue by upselling premium drinks and recommending food pairings to guests.
- Maintained a clean and organized bar environment, ensuring compliance with health and safety regulations.
- Provided exceptional service to VIP guests, ensuring their needs were promptly attended to throughout their visit.
- Effectively managed time under pressure, balancing competing priorities during high-stress situations without sacrificing quality of service or customer satisfaction levels.
- Upheld high standards of cleanliness, frequently cleaning and organizing serving and beverage backstock areas.
Screen Print Assistant
Manos Wine
Kansas City, MO
03.2023 - 09.2023
- Prepared inks and screens for printing process, while checking for flaws or inconsistencies.
- Assisted in the setup, operation, and troubleshooting of printing equipment to maintain smooth workflow.
- Organized and marked completed products for shipping wholesale as well as personal online orders.
Server/ Bartender
Johnnys Tavern
Blue Springs, MO
05.2018 - 03.2023
- Memorizing food and drink menus to accommodate any food allergies and intolerances and make appropriate recommendations.
- Trusted to complete opening and closing checklists including; handling money form registers and safe, setting the alarm for the building and checking out other employees before they ended their shifts.
- Cultivated warm relationships with customers by remembering their names and orders.
- Knowledgeable of the computer system and able to complete multiple orders and requests simultaneously for many customers.
- Always kept section and the bar in cleanly condition to help maintain a mess-free environment.
Bank Teller
State Bank Of Missouri
Grain Valley, MO
06.2017 - 03.2018
- Opened and closed the bank in a timely manner on a regular basis
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
Education
Bachelor Of Arts - Graphic Design
Missouri Western State University
Saint Joseph, MO05.2022
Associates In Arts - Graphic Design
Metropolitan Community College - Kansas City
Kansas City, MO05.2020
Skills
- Hard Working
- Great Customer Service
- Creative
- Positive Attitude
- Attention to Detail
- Multitasking
Timeline
Bar Server
Loews Hotels
09.2023 - Current
Screen Print Assistant
Manos Wine
03.2023 - 09.2023
Server/ Bartender
Johnnys Tavern
05.2018 - 03.2023
Bank Teller
State Bank Of Missouri
06.2017 - 03.2018
Bachelor Of Arts - Graphic Design
Missouri Western State University
Associates In Arts - Graphic Design
Metropolitan Community College - Kansas City