Breanna Findley
Paramount,CA
Summary
Reliable Loss Prevention Agent with background in retail security, internal audits and fraud investigation. Brings strong analytical skills to identify potential theft risks and develop preventive strategies. Known for keen observation abilities, effective communication with staff members, and maintaining high level of integrity in all endeavors. Demonstrated success in reducing shrinkage and enhancing overall security within previous roles.
Overview
15
15
years of professional experience
Work History
Loss Prevention Agent
Macy's
Redondo Beach, US
10.2021 - Current
- Providing security to insure no items are stolen
Customer Service
G2 Secure Staff
Los Angeles, US
02.2020 - 03.2022
- Ticket handler , bag checker , guiding airport guest to their correct location
Sales Associate
Macy's
Torrance, US
09.2017 - 05.2018
- Provide Customer Service.
- Operate a cash register.
- Answer customers' questions.
- Greet customers.
- Maintain clean and orderly checkout area.
- Process merchandise returns and exchanges.
- Resolve customer complaints.
- Price merchandise.
- Provide Customer Service.
- Receive and disburse money.
- Operate a cash register.
- Answer customer questions.
- Maintain clean and orderly checkout area.
- Process merchandise returns and exchanges.
- Resolve customer complaints.
- Balance cash register.
- Price merchandise.
Sales Associate
LORIS GIFTS
Inglewood, US
03.2013 - 11.2016
- Provide customer service.
- Maintain knowledge of current sales and promotions.
- Compute sales prices.
- Maintain records related to sales.
- Recommend, select, and help locate or obtain merchandise.
- Answer customer inquiries.
- Being that my job was located in the hospital i developed relationships with some of the patients, I've got to get to know them and i like to think i help brighten their day.
- I used my customer service skills which is very important when working in retail , great costumer service creates happy costumers which also makes them loyal costumers therefore they'll continue to shop there.
Sales Associate
Macy's
Manhattan Beach, US
10.2010 - 10.2012
- Receive payment by cash, check, credit card.
- Issue receipts, refunds, credits.
- Greet customers.
- Resolve customer complaints.
- Answer customers' questions.
- Provide customer service.
- Working at macy's was my first job, vie learned a lot working here , ive learned that i like to help people which i think made an impact because i always gave 100 percent in whatever i did.
- For me i would say i gained the skill of persuasion , it was my job to sell clothes, loyalties , i developed i clientele list of customers whenever they came to shop i was the employee they cheeked out.
Education
High school diploma -
Gardena Senior High School
Gardena, CASkills
- Cash Handling
- Training
Assessments
Reliability, Highly Proficient, 02/01/19, Measures a candidate's tendency to be dependable and come to work.
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Loss Prevention Agent
Macy's
10.2021 - Current
Customer Service
G2 Secure Staff
02.2020 - 03.2022
Sales Associate
Macy's
09.2017 - 05.2018
Sales Associate
LORIS GIFTS
03.2013 - 11.2016
Sales Associate
Macy's
10.2010 - 10.2012
High school diploma -
Gardena Senior High School