Breanna Fisher
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Officer
St. Mortiz Security
06.2023 - 11.2023
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Coordinated with other departments to enhance cross-functional collaboration for improved overall security strategy implementation.
Shift Supervisor
Express Wash Concepts
01.2023 - 06.2023
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Conducted routine inspections to check quality and compliance with established specifications.
- Increased sales performance through effective upselling techniques and staff training initiatives.
- Collaborated with management to develop strategies for boosting overall store performance, leading to higher profit margins.
- Oversaw maintenance activities within the premises, coordinating with contractors when necessary for timely repairs and upkeep tasks completion.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
Parts Sales Associate
AutoZone
01.2022 - 06.2022
- Increased parts sales by effectively recommending appropriate products to customers based on their specific needs.
- Managed inventory efficiently, ensuring optimal levels of in-stock items and minimizing backorders.
- Provided exceptional customer service, resulting in repeat business and positive word-of-mouth referrals.
- Developed strong relationships with suppliers, negotiating favorable pricing and delivery terms for the company.
- Stayed current on industry trends and new product offerings, sharing knowledge with colleagues for continuous improvement.
- Handled returns and exchanges professionally, resolving issues quickly to maintain customer satisfaction.
- Responded promptly to phone inquiries regarding available parts or order status, providing excellent communication at all times.
- Crosssold related products when assisting customers with purchases, increasing average transaction values.
Electronics Sales Associate
Walmart
07.2018 - 08.2019
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Stayed up-to-date on current promotions, sales and special events to impart such information to customers.
- Checked to see if requested items were available from store's inventory.
- Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for electronics purchases.
- Contributed to sales growth by effectively upselling and cross-selling products based on customers'' needs and preferences.
- Maintained a clean, organized, and visually appealing sales floor, ensuring an enjoyable shopping experience for customers.
- Assisted in inventory management, accurately tracking stock levels and placing orders as needed to maintain optimal product availability.
- Handled customer inquiries and resolved issues promptly, demonstrating strong problem-solving skills and dedication to customer service excellence.
- Processed transactions efficiently at the point of sale, ensuring accuracy in handling cash and credit payments along with issuing receipts or refunds when necessary.
- Established trust with customers by offering unbiased advice, transparent pricing information, and clear explanations of product warranties or return policies as applicable.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Education
High School Diploma -
Foxfire
Zanesville, OH04.2021
Skills
- Threat Management
- Decision making
- Organizational skills
- Detail-oriented
- Work Ethic
- Customer Service
- Electronic Surveillance
- CCTV Monitoring
- Dispatch
- Security Guard License
- Superior Customer Service
- Sales
Certification
- Licensed Security Guard
Additional Information
- Also a volunteer firefighter as of June 2022
Timeline
Security Officer
St. Mortiz Security
06.2023 - 11.2023
Shift Supervisor
Express Wash Concepts
01.2023 - 06.2023
Parts Sales Associate
AutoZone
01.2022 - 06.2022
Electronics Sales Associate
Walmart
07.2018 - 08.2019
High School Diploma -
Foxfire
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