Breanna Flanary
Colcord,OK
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
3
3
years of professional experience
3
3
Certifications
Work History
Park Attendant
Oklahoma Tourism and Recreation Department
04.2024 - 08.2024
- Assisted visitors with park information and directions to enhance the visitor experience.
- Maintained cleanliness of park facilities, ensuring a safe and enjoyable environment for guests.
- Supported event coordination by setting up equipment and assisting with logistical arrangements.
- Engaged with the public to promote conservation efforts and encourage responsible park use.
- Handled visitor inquiries professionally and courteously, addressing concerns effectively to ensure satisfaction.
- Educated visitors on park rules and regulations, fostering a safe environment for all guests.
- Maintained good knowledge of park amenities to market the facility and services enthusiastically.
- Stayed organized and aware of schedules to execute successfully booked events.
- Operated cash registers accurately during busy periods, demonstrating strong attention to detail under pressure.
- Collaborated with maintenance staff to address repair needs quickly.
- Facilitated lost-and-found services, reuniting visitors with misplaced belongings efficiently.
- Built and established positive relationships with patrons, team members, and supervisors.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events, and landmarks.
Cashier
Reasor's
09.2023 - 03.2024
- Processed customer transactions efficiently using the point-of-sale system.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained cleanliness and organization of the checkout area to enhance customer experience.
- Handled cash and managed register, ensuring accuracy in financial transactions.
- Collaborated with team members to streamline checkout processes during peak hours.
- Greeted customers entering the store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Implemented loss prevention strategies, reducing instances of theft at checkout.
- Responded promptly to requests for assistance, spills, and customer inquiries.
Crew Member
Braum's Ice Cream & Dairy Store
08.2022 - 06.2023
- Provided exceptional customer service by efficiently handling orders and addressing inquiries.
- Collaborated with team members to maintain a clean and organized work environment.
- Assisted in inventory management by restocking supplies and monitoring stock levels.
- Operated equipment safely while preparing food items according to quality standards.
- Adapted quickly to fast-paced conditions, ensuring timely service during peak hours.
- Followed safety protocols and procedures to maintain health standards in food preparation.
- Trained new team members on procedures, customer service, and sales techniques.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
- Ensured accurate order fulfillment with diligent attention to detail while assembling meals.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Checked on dining areas frequently to clean up spills, wipe down tables, and restock stations.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware, and napkins.
- Brewed coffee and tea, and changed out drink station syrups.
- Completed milkshakes and ice cream desserts for customers.
- Worked front counter, drive-thru, and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Education
Bachelor of Science - Medical/Molecular Biology & Psychology
Rogers State University
Claremore, OK05-2027
CPT -
Northeast Technical College
Kansas, OK07-2025
High School Diploma -
Kansas Public School
Kansas, OK05-2023
Skills
- Cleaning and sanitation
- Safety Compliance
- Teamwork and Collaboration
- Strong work ethic
- Attention to Detail
- Problem-solving
- Effective communication
- Data Entry
- BLS Certified
- OSHA 10 Certified
Certification
- OSHA 10 Certified
- Certified BLS Provider - June 2025
Timeline
Park Attendant
Oklahoma Tourism and Recreation Department
04.2024 - 08.2024
Cashier
Reasor's
09.2023 - 03.2024
Crew Member
Braum's Ice Cream & Dairy Store
08.2022 - 06.2023
Bachelor of Science - Medical/Molecular Biology & Psychology
Rogers State University
CPT -
Northeast Technical College
High School Diploma -
Kansas Public School
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