Breanna Fletcher
Fremont,MI
Summary
I am an adaptable client-focused professional who leads teams, manages operations, and delivers compassionate patient care. I've support a financial advisors through accurate account maintenance, client communications, scheduling, branch bill processing and management, I have a lot of experience helping with financial support to clients and event coordination while maintaining compliance and clean data entry. In retail leadership I coached and scheduled staff, managed inventory and merchandising, and resolved customer issues to keep the store running smoothly. In clinical settings I collected specimens, handled lab orders and emergency responses while upholding HIPAA and infection-control standards. I bring strong communication, attention to detail, data-entry, and problem-solving skills, and I prioritize completing tasks to keep workflows efficient and clients satisfied.
Overview
10
10
years of professional experience
Work History
Administrator
Edward Jones
Fremont, Michigan
11.2024 - 06.2026
- As an Administrator I Provided comprehensive administrative and operational support to a Financial Advisor in a fast paced work environment. I Managed client account maintenance including rollovers, transfers, liquidations and new account documentation while following compliance and internal policies. I Served as the primary point of contact for client inquiries by answer phones, emails, incoming fax communication and resolve account servicing requests, schedule meetings and maintain calendars. Making sure all correspondence from clients is scanned in or delivered as directed. I Prepared and process branch bill payments, updating records, maintain office supplies and manage filing systems. I Created detailed client notes and complete accurate data entry. I prioritized competing tasks daily, and contribute to client retention by delivering professional timely service. I also scheduled client appreciation events, order client appreciation gifts, sign up and manage volunteer opportunities and seminars for the financial advisor.
Phlebotomist/ Lab Tech
Corewell health
Fremont, Michigan
02.2024 - 10.2024
- As a phlebotomist/ lab tech I was responsible for Collecting blood and other specimens per physician or nurse orders, ensuring accurate labeling, handling, and timely delivery to the laboratory. Conducted morning rounds, assisted with inpatient/outpatient and legal draws, and entered paper orders into the laboratory information system. I also was responsible for responding quickly to emergencies. I Maintained HIPAA compliance and infection-control procedures while providing professional, compassionate patient communication and service.
Cap Team Lead
Walmart
Fremont, Michigan
12.2022 - 04.2023
- As a stock team lead I was in charge of Scheduling and coaching the stock team, supervising unloading, stocking, and mod changes to keep the sales floor organized. Performed inventory counts and coordinated workflows to maintain stock accuracy and timely replenishment.
Assistant Store Manager
Verizon
Fremont, Michigan
03.2016 - 08.2022
- As the Assistant Store Manager, I supported daily store operations and helped create a positive team culture. I coached and scheduled staff, handled hiring and training, and resolved customer issues to keep satisfaction high. I managed inventory and trade-ins, tracked sales and commissions, and monitored store profit to help meet targets. I also handled merchandising and stocking to ensure the store ran smoothly.
Education
GED -
Fremont public school/ Quest
Fremont09-2023
Skills
- Computer skills
- Customer/Client service & Client relations
- Time management
- Database entry
- File organization
- Mail handling
- Bookkeeping
- Document scanning
- Scheduling
- Inventory management
- Leadership and development
- Communication
- Problem solving
- Data analysis
- Teamwork and collaboration
Personal experience
I also have Extensive experience navigating behavioral health, educational, medical, and community support systems for a child with complex needs. I have Advocated for services and coordinated care among multiple providers and agencies. I have Developed strong understanding of family support, resource navigation, and caregiver challenges. I'm Experienced in communicating with professionals, providers, and families to promote positive outcomes.
Timeline
Administrator
Edward Jones
11.2024 - 06.2026
Phlebotomist/ Lab Tech
Corewell health
02.2024 - 10.2024
Cap Team Lead
Walmart
12.2022 - 04.2023
Assistant Store Manager
Verizon
03.2016 - 08.2022
GED -
Fremont public school/ Quest