Sierra Cryer
Memory Care Coordinator
Slidell,LA
Summary
Diligent healthcare administrator & Mental Health Provider with 20+ years of experience in nursing home management and patient care. Bilingual & an expert in supervising interdisciplinary teams, optimizing individualized care plans, and ensuring regulatory compliance. Proven track record in budget management and staff training, enhancing communication and care quality. Committed to fostering a collaborative environment that prioritizes patient safety and satisfaction.
Overview
2
2
Languages
15
15
Certifications
25
25
years of professional experience
Work History
Administrator
Bella Haven Inc
09.2005 - 09.2025
- Oversaw daily operations and administrative functions to optimize facility workflow.
- Managed staff schedules enhancing resource allocation for patient care.
- Established and sustained efficient filing systems for resident documentation and compliance records.
- Facilitated interdepartmental communication to bolster collaboration and service delivery.
- Spearheaded initiatives to optimize operational efficiency, enhancing service quality for residents.
- oversee mental health center catering to Alzheimer's, dementia, brain injuries, cognitive disorders, and various mental illnesses.
Administrator
Westview & Serenity Nursing Homes
09.2000 - 09.2025
- Supervised nurses, medical assistants, and certified nursing assistants, dietary & maintenance professionals ensuring high-quality care for diverse healthcare diagnoses & management
- Coordinated with patients’ PCPs, LSWs, and interdisciplinary teams to optimize individualized care plans
- Conducted staff training and family meetings, improving communication regarding patients’ medical and emotional health
- Performed annual employment reviews, balanced fiscal budgets, and provided reports that supported merit-based raises
- Accompanied state representatives during annual facility reviews and led quarterly in-services on patient care, OSHA safety, and CPR/First Aid/AED standards
- Maintained annual budget for each facility.
Education
Associates Degree - Healthcare Administration / Psychology
Fisher College
Boston, MA05.2000
Skills
Administrative experience
Computer skills
Case management
Healthcare management
Tube feeding
Marketing
Healthcare Administration
Staff training
Typing
State funded programs
Experience Administering Injections
Bilingual
Medical terminology
Medication administration
Data entry
Crisis Management
Nursing Supervisor
Front desk
CPR/First Aid/BLS Instructor
Interdisciplinary team coordination
Regulatory compliance
Customer service
Filing
Supervising experience
Office experience
Organizational skills
Crisis Intervention
Word processing
Hospice care
Time management
Patient care
Computer operation
Individual / Group Counseling
Behavioral Therapy
Clerical experience
Group Therapy
Catheterization
Nursing
Budget management
Performance evaluation
Computer literacy
Microsoft Word
Bookkeeping
Appointment scheduling
Addiction/Substance Abuse
Vital signs
Medication monitoring
Suicide risk assessment
Client advocacy
Boundaries establishment
Motivational interviewing
Self-care promotion
Relapse prevention planning
Empathy development
Behavioral assessment
Psychoeducation delivery
Individualized care planning
Substance abuse
Multidisciplinary collaboration
Family support coordination
Stress reduction strategies
Service referral
Cultural history
Anger management techniques
Trauma-informed care
Teamwork
Teamwork and collaboration
Problem-solving
Attention to detail
Problem-solving abilities
Multitasking
Multitasking Abilities
Reliability
Excellent communication
Team collaboration
Active listening
Effective communication
Adaptability and flexibility
Case documentation
Decision-making
Patient education
Certified in CPR/AED
Relationship building
Clinical documentation
Clinical interventions
Clinical assessment
Team building
Task prioritization
Self motivation
CPR/AED
Interpersonal skills
Analytical thinking
Goal setting
Professionalism
Mental health evaluations
Interpersonal communication
Crisis intervention
Cognitive behavioral therapy
Time management abilities
Continuous improvement
Adaptability
Written communication
Mental health assessment
Positive patient experiences
Therapeutic interventions
Clinical quality improvement
Individual counseling
Records management
Professional demeanor
Problem-solving aptitude
Psychological assessment
Expertise in crisis intervention techniques
Group therapy facilitation
Patient health education
Skilled in intake interviewing
Cultural Competency
Treatment Planning
Grief counseling
Case management proficiency
Adolescent counseling
Electronic medical record software
Behavior modification techniques
Family therapy
Learning disability awareness
Heartsaver first aid CPR AED (first aid CPR AED)
Biopsychosocial assessments
Analytical skills
Substance abuse counseling
Reintegration techniques
Adept at treatment and discharge planning
Community resources specialist
Heartsaver first aid CPR AED
Heartsaver CPR AED (CPR AED)
Process monitoring
Nonviolent crisis intervention
Social skills teacher
Heartsaver CPR AED
Heartsaver first aid (first aid)
Heartsaver first aid
PTSD specialist
Nonviolent crisis intervention (NVCI)
Dual diagnoses expert
Group psychotherapy expert
Certification
PN
Affiliations
- Phi Theta Kappa National Honor Society
- September 1997 to Present
- GPA 3.8
Additional Information
Authorized to work in the US for any employer
Timeline
Administrator
Bella Haven Inc
09.2005 - 09.2025
Administrator
Westview & Serenity Nursing Homes
09.2000 - 09.2025
Associates Degree - Healthcare Administration / Psychology
Fisher College