Breanna Habersham
Hephzibah,GA
Summary
Experienced customer service professional with 10+ years of experience in the customer service and administrative industry. Now seeking a challenging but rewarding role in a position where I can use my interpersonal skills to provide the highest level of support to patients at your company.
Overview
12
12
years of professional experience
Work History
Front Office Associate
Piedmont Heart Institute
Augusta, Ga
09.2024 - Current
- Manages patient scheduling, ensuring timely appointments and efficient use of resources.
- Collects Co-Pays , process insurance verification and authorization requests, ensuring compliance with policies.
- Trains new staff on front office procedures, improving team efficiency and service quality.
- Communicates with clinical staff to ensure proper patient flow.
- Uses the system EPIC to manage patients charts
- Works on the Fax Queue and patient’s work queue
Pharmacy Technician
Walgreens
Hephzibah, Ga
01.2023 - 08.2024
- Locates, dispense, fill and label prescribes medication for a patient that is then reviewed for accuracy by a pharmacist before dispensed to the patient
- Assists the pharmacist with administrative tasks such as processing insurance claims, maintaining inventory, and filing paperwork.
- Operates pharmacy and front registers.
Sales Associate
CRICKET WIRELESS
Augusta, GA
02.2019 - 10.2021
- Responsible for customer service, greeting in a friendly & timely manner, creating a positive work environment
- Proficiency in administrative and operational tasks - filing paperwork and forms
- Being communicative with management to resolve issues, etc.
- Understood and communicated to customers various wireless products such as; plans, features, and services
- Met and exceeded assigned sales goals including; gross and net sales, accessory sales, rate plans, add-ons, retention goals, and auto bill pay goals
Assistant General Manager
Cookout Restaurant
Augusta, GA
08.2015 - 01.2019
- Assisted General Manager with administrative duties.
- Hired and trained new employees
- Performed Cash outs & deposits daily
- Kept labor decent and follow the health guidelines keeping the store clean and sanitize at all times.
Payroll Assistant
Burke County Board of Education
Waynesboro, Ga
08.2013 - 08.2015
- Assisted auditors (e.g. annual auditing of payroll processes, etc.) for the purpose of ensuring accuracy of payroll information, incompliance with District, State, and Federal rules and regulations
- Compiled payroll information related to work assignments for the purpose of providing required documentation and/or processing information
- Maintained detailed files and employee time cards for the purpose of ensuring accurate and complete documentation of payroll transactions
- Performed a variety of routine administrative assignments for the purpose of providing necessary departmental support
Education
Associate of Applied Science - Accounting
AUGUSTA TECHNICAL COLLEGE
Augusta, Ga01.2014
High School Diploma -
BURKE COUNTY HIGH SCHOOL
Waynesboro, GA01.2011
Skills
Accounting
Customer Service
Leadership
Time Management
Administrative Support
Interpersonal and communication skills (both written and oral)
Attention to detail
Team member
Self-directed
Analytical skills
Safety and teamwork
Accomplishments
- Interpersonal and communication skills (both written and oral) with a wide range of people in a diverse environment
- Able to sustain attention to detail while handling multiple tasks
Languages
English
Timeline
Front Office Associate
Piedmont Heart Institute
09.2024 - Current
Pharmacy Technician
Walgreens
01.2023 - 08.2024
Sales Associate
CRICKET WIRELESS
02.2019 - 10.2021
Assistant General Manager
Cookout Restaurant
08.2015 - 01.2019
Payroll Assistant
Burke County Board of Education
08.2013 - 08.2015
Associate of Applied Science - Accounting
AUGUSTA TECHNICAL COLLEGE
High School Diploma -
BURKE COUNTY HIGH SCHOOL