Breanna Khan
Longview,TX
Summary
Adept in organizational and filing management, enhanced Med Shop Total Care's document retrieval system. Excelled in customer service at Drug Emporium, significantly improving client satisfaction. Mastery in Microsoft Excel and exceptional attention to detail underscore my ability to exceed employer expectations with precision and a proactive approach. Highly skilled candidate experienced in information organization and data entry. Self-directed and organized professional with proven track record for managing information with extreme care. Committed to maintaining high standards for confidentiality, productivity and accuracy.
Overview
8
8
years of professional experience
Work History
File Clerk
Med Shop Total Care
08.2022 - Current
- Assisted with document scanning and imaging projects to support accurate file back-up.
- Sorted and classified documents into appropriate filing systems for increased traceability.
- Responded promptly to internal document requests from colleagues, providing excellent customer service while minimizing disruptions to workflow.
- Examined, categorized, and sorted incoming documents.
- Created, implemented and monitored filing systems for easy retrieval of records.
Customer Service Cashier
Drug Emporium
11.2016 - 01.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
- Answered product questions using knowledge of sales and store promotions.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
Education
Bachelor of Science - Biology
University of Texas At Tyler
Tyler, TX12.2022
Associate of Arts - General Studies
Kilgore College
Kilgore, TX05.2018
Skills
- Organizational Skills
- Time Management
- Filing management
- Customer Service
- File/records maintenance
- Accuracy and Precision
- Meticulous attention to detail
- Document Scanning
- Microsoft Excel expertise
- Proofreading
- Document Management
Timeline
File Clerk
Med Shop Total Care
08.2022 - Current
Customer Service Cashier
Drug Emporium
11.2016 - 01.2023
Bachelor of Science - Biology
University of Texas At Tyler
Associate of Arts - General Studies
Kilgore College
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