LaSerne Davis
Suitland,MD
Summary
Reliable, result-driven professional Administrative and Office Automation Assistant with eight years of government experience and seven years of private industry experience in the areas of administrative, office automation, general clerical, and data entry clerk positions. Pursuing an administrative assistant or office automation position with Federal, District, State governments. Self-motivated and possess strong communication skills, certifications for Word, MS Excel, MS PowerPoint, and MS Outlook.
Overview
26
26
years of professional experience
1
1
Certification
Work History
File Clerk
DC Public Schools
01.2007
- Maintained selected research correspondence
- Coordinated related materials and scanned damaged documents
- Distributed public documentation materials into recovery research boxes.
Data Entry Clerk
Howard University Hospital
01.2019 - 01.2024
- Scanned in-patient and outpatient medical documents into revenue shared system
- Collected all medical departments' billing within faculty practice plan
- Assisted with patients' credit cards payments
- Daily bank deposits
- Coordinated administrative duties within the faculty practice plan.
Medical Administrative Assistant
Addison Group - Howard University
01.2018 - 01.2019
- Contractor Medical Administrative Assistant with Howard University Hospital
- Scanned and filed medical records for in-house storage and Archives.
File Clerk
Integrity Business Solutions
01.2018 - 01.2019
- Contractor for File Clerk with Howard University Hospital
- Scanned and filed medical records for in-house storage and archives.
Sales Associate
Shoe Show, Incorporated
01.2016 - 01.2018
- POS cash, credit, and debit transactions
- Ordered merchandise
- Responded to customer complaints
- Greeted customers professionally
- Displayed and stocked merchandise.
Medical Operation Professional (Externship)
HeartMasters Medical Associates
09.2017 - 10.2017
- Called reminder for patients' appointments
- Checked patients' billing balances
- Monitored new address listings for patients' correspondence
- Handled patients' files
- Scanned documents.
General Clerk
U.S. Small Business Administration
01.2007 - 01.2008
- Performed clerical duties for procurement staff
- Reviewed and audited contract folders and purchase orders paperwork
- Accurately calculated funding for projects
- Maintained all files ensuring accurate order according to Federal Acquisition Regulations.
Office Automation Clerk
U.S. Department of Commerce
01.1999 - 01.2005
- Typed and proofread correspondence
- Filed correspondence and related materials
- Set up training calendars for staff
- Maintained multi-phone lines
- Prepared budget reports.
Administrative Assistant Aide
D.C. Department of Recreation and Parks
01.1998 - 01.1999
- Grammatically corrected drafted documents
- Coordinated administrative reports
- Read and reviewed all incoming correspondence
- Maintained administrative files.
Education
Medical Office Professional -
Career Technical Institute
09.2017
Office Support Specialist -
Career Technical Institute
06.2010
Skills
- Microsoft Office
- Organizational Skills
- Time Management Skills
- Customer Service
- Administrative and Office Procedures
- Office Automation
- Communication Skills
- Critical Thinking Skills
- Professional Customer Service
- Strong Attention to Detail and Organization
Certification
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Outlook
Timeline
Data Entry Clerk
Howard University Hospital
01.2019 - 01.2024
Medical Administrative Assistant
Addison Group - Howard University
01.2018 - 01.2019
File Clerk
Integrity Business Solutions
01.2018 - 01.2019
Medical Operation Professional (Externship)
HeartMasters Medical Associates
09.2017 - 10.2017
Sales Associate
Shoe Show, Incorporated
01.2016 - 01.2018
File Clerk
DC Public Schools
01.2007
General Clerk
U.S. Small Business Administration
01.2007 - 01.2008
Office Automation Clerk
U.S. Department of Commerce
01.1999 - 01.2005
Administrative Assistant Aide
D.C. Department of Recreation and Parks
01.1998 - 01.1999
Medical Office Professional -
Career Technical Institute
Office Support Specialist -
Career Technical Institute
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Outlook
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