Breanna Luke

• Assisted in patient management, ensuring comfort and addressing concerns during procedures.
• Prepared treatment rooms by sterilizing instruments and organizing materials for efficient workflow.
• Collaborated with dentists to execute complex endodontic procedures, enhancing patient outcomes.
• Educated patients on post-treatment care and oral hygiene practices for improved recovery.
• Implemented inventory control measures, ensuring adequate supplies while minimizing waste costs.
• Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
• Maintained a clean and sterile work environment to prevent cross-contamination and infection.
• Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
• Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
• Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
• Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
• Documented patient dental health information, medical history, and vital signs for future reference.

Coordinated patient scheduling, optimizing appointment flow and minimizing wait times.

• Managed electronic health records, ensuring data accuracy and confidentiality compliance.
• Obtained client medical history, medication information, symptoms, and allergies.
• Performed medical records management, including filing, organizing and scanning documents.
• Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
• Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
• Conducted patient follow-up calls to monitor treatment progress and answer any questions.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
• Completed EKGs and other tests based on patient presentation in office.
• Enhanced patient care by meticulously recording vital signs and updating patient records.
• Assisted with billing and collecting payment processes, ensuring accurate insurance claims and patient invoicing.
• Streamlined patient check-in process, reducing administrative burden for medical staff.

Delivered exceptional customer service, ensuring a positive dining experience for all guests.

• Maintained cleanliness and organization of dining area to enhance guest satisfaction.
• Assisted in training new team members on restaurant protocols and service standards.
• Handled customer inquiries and complaints with professionalism, resolving issues promptly.
• Supported inventory management by tracking stock levels and restocking supplies as needed.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
• Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Learned and followed local alcohol laws to keep restaurant compliant with regulations.

• Provided exceptional customer service, ensuring a positive dining experience for all patrons.
• Managed daily operations, including order taking and food delivery, in a fast-paced environment.
• Trained new staff on menu offerings, service standards, and company policies to enhance team performance.
• Collaborated with kitchen staff to ensure timely meal preparation and delivery during peak hours.
• Resolved customer complaints effectively, maintaining satisfaction and loyalty through attentive service.
• Maintained cleanliness and organization of dining area, adhering to health and safety regulations consistently.
• Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
• Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
• Fostered positive relationships with regular patrons, enhancing customer loyalty.
• Handled guest inquiries and complaints with professionalism and efficiency.