Breanna Madrigal
Bakersfield,US
Summary
Communications Problem resolution Customer service Fast learner Team Leadership Public speaking Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
5
5
years of professional experience
Work History
Merchandise Associate
Marshalls
Bakersfield, CA
08.2023 - Current
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Greeted, serviced, and thanked all customers.
- Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Updated signage and price tags to reflect current sales.
- Optimized store layouts by strategically placing popular items in high visibility areas, drawing customer attention and increasing sales.
- Collaborated closely with fellow associates, sharing best practices for visual merchandising techniques and improving overall store performance.
- Built end caps and aisle displays to highlight products and support latest promotions.
- Boosted sales performance through effective merchandising strategies and visually appealing displays.
- Rotated manufacturer products.
- Organized store merchandise racks by size, style, and color.
- Enhanced overall store appearance by applying careful consideration to product and display locations.
Babysitter
Bakersfield, CA
02.2020 - Current
- Directed children away from dangers and led indoor and outdoor activities
- Helped children with homework assignments and special projects in a variety of subjects in order to help them succeed academically
- Taught kids how to organize their toys, wash their hands, and [Task] by example
- Prepared healthy snacks and meals based on the needs of each individual
- Talked to parents about any specific child wants, needs, or interests
- Pick them up from school and their extracurricular activities.
Hand Packer
Target Distribution Center
Shafter, CA, US
07.2022 - 11.2022
- Installed protective bracing, padding, and strapping to prevent shifting and damage to items during transport
- Improved delivery efficiency by labeling and organizing containers correctly
- Double-checked the accuracy of the product load and transported it safely throughout the warehouse
- Used frequency scanners to track the progress of shipments and enter data into the shipping system
- All overstock was stacked and transported to storage areas by me
- Double-checked packing slips and other paperwork to ensure that items requested by clients were properly packaged
- Kept an eye on things
- Reported inventory balances and cycle counts in both the ERP and WMS systems
- Communicated with floor managers to determine merchandise placement
- Properly assembled boxes and crates to protect materials during transportation
- Scanned packages and boxes before heading to the loading dock to prepare for shipment
- Kept track of everything.
Education
Some college (No degree) -
Taft College
Taft, CAHigh School -
Liberty High School
Bakersfield, CA01.2022
Skills
- Retail experience
- Store Organization
- Cash Management
- Planogram Execution
- Customer service
- Bilingual
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Customer service excellence
- Reliability and punctuality
- Payment Processing
- Cash register systems
- Fast learner
Languages
Spanish
Full Professional
Timeline
Merchandise Associate
Marshalls
08.2023 - Current
Hand Packer
Target Distribution Center
07.2022 - 11.2022
Babysitter
02.2020 - Current
Some college (No degree) -
Taft College
High School -
Liberty High School