Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Breanna Martin

Kingston,GA

Summary

Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. A positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate/Receptionist

HARLEY-DAVIDSON
Cartersville, GA
07.2021 - 03.2023
  • Established personal connections with customers, exceeding customer service expectations
  • Accurately tracked customer orders, identified, and resolved any issues during order fulfillment
  • Processed sales transactions accurately using point-of-sale systems.
  • Participated in store events to enhance community engagement and brand loyalty.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.

Lead Teacher, Toddler Room

A Kid's Place
Emerson, GA
06.2022 - 10.2022
  • Developed engaging lesson plans for toddlers' learning and development.
  • Created a safe and nurturing environment for children to explore and learn.
  • Implemented classroom activities that promote social interaction and collaboration.
  • Assessed individual children's needs to tailor instruction effectively.
  • Collaborated with colleagues to enhance curriculum and improve classroom practices.

Server and Bartender

Bramble Restaurant
Marietta, GA
01.2021 - 06.2021
  • Provide exemplary service in a fine dining setting, demonstrating extensive knowledge of menu items, wine pairings, and service etiquette.
  • Assist guests with menu selections, describing ingredients, cooking methods, and flavor profiles in detail.
  • Present and open wine bottles, pour wine, and offer wine recommendations to enhance the dining experience.
  • Execute formal service techniques such as napkin presentation, tableside preparations, and proper utensil placement.
  • Anticipate guests' needs and preferences, providing personalized service and attention to detail.
  • Work closely with the sommelier, chef, and other team members to ensure seamless coordination of food and beverage service.
  • Handle special requests and dietary restrictions with professionalism and accommodation.
  • Maintain a polished appearance and adhere to uniform standards at all times.
  • Uphold the highest standards of cleanliness, sanitation, and food safety in accordance with restaurant policies and regulations.
  • Foster a warm, welcoming atmosphere and create memorable experiences for guests celebrating special occasions or dining events.

To-Go Server

O'Charley's
Villa Rica, GA
12.2019 - 06.2020
  • Greet guests as they arrive at the restaurant, seat them at their tables, and provide them with menus.
  • Take food and beverage orders from guests and ensure accuracy in recording orders.
  • Provide recommendations and offer suggestions on menu items, specials, and beverages.
  • Communicate effectively with kitchen staff to ensure timely and accurate delivery of orders.
  • Serve food and beverages to guests in a courteous and efficient manner.
  • Check back with guests to ensure satisfaction with their meals and address any concerns or issues.
  • Process payments accurately and efficiently, handling cash, credit cards, and other payment methods.
  • Maintain cleanliness and organization of tables, dining areas, and server station.
  • Upsell additional items such as desserts, appetizers, or special promotions

Education

Bachelor of Science - Education

Liberty University
Lynchburg, VA
05-2027

Skills

  • Customer service
  • Restaurant experience
  • Communication skills
  • Time management
  • Computer literacy
  • Leadership
  • Guest services
  • Microsoft Excel
  • Problem resolution
  • Organizational skills
  • Phone etiquette

Affiliations

  • Reading, writing, and creating
  • Spending time in nature
  • Being a mom

References

References available upon request.

Timeline

Lead Teacher, Toddler Room

A Kid's Place
06.2022 - 10.2022

Retail Sales Associate/Receptionist

HARLEY-DAVIDSON
07.2021 - 03.2023

Server and Bartender

Bramble Restaurant
01.2021 - 06.2021

To-Go Server

O'Charley's
12.2019 - 06.2020

Bachelor of Science - Education

Liberty University

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