Breanna Massallo
Summary
Motivated and dependable professional with over 5 years of experience in customer service and warehouse operations. Proven skills in problem-solving, communication, organization, and multitasking. Currently pursuing a bachelor’s degree in Business Administration with a concentration in finance, aspiring to use skills to transition into remote customer service roles and ultimately own a tattoo studio.
Overview
8
8
years of professional experience
Work History
Warehouse Worker
Target Distribution Center
09.2021 - Current
- Efficiently managed freight by identifying items using DCPI numbers and creating accurate labels for streamlined processes.
- Constructed pallets and cage carts for organized distribution throughout the warehouse.
- Collaborated with team members to ensure efficient operations while meeting company standards.
Stay-at-Home Parent
Self Employed
06.2020 - 09.2021
- Managed a household with a newborn-turned-toddler, developing superior multitasking, organizational, and time management skills during the pandemic.
- Operated a small business creating and selling custom hand-painted name signs, showcasing creativity, time management, and customer service skills.
Shift Supervisor/Team Member
Jimmy John's
08.2017 - 06.2020
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
Education
Bachelor's in Science of Business Administration - Finance
Colorado Technical University
Colorado Springs, CO06-2028
High School Diploma -
Benjamin Franklin High School
Philadelphia, PA06-2019
Skills
- Data Organization
- Customer Engagement
- Basic Mathematical Skills
- Effective Multitasking
- Workforce Development
- Effective Solution Development
- Self-Driven Professional
- Effective Communication
- Detail-Oriented Approach
- Effective Problem Resolution
- Reliable Team Member
- Inventory Control
Timeline
Warehouse Worker
Target Distribution Center
09.2021 - Current
Stay-at-Home Parent
Self Employed
06.2020 - 09.2021
Shift Supervisor/Team Member
Jimmy John's
08.2017 - 06.2020
Bachelor's in Science of Business Administration - Finance
Colorado Technical University
High School Diploma -
Benjamin Franklin High School
Similar Profiles
Mayaneli TapiaMayaneli Tapia
Warehouse Worker (MBP – Packing) at Target Distribution CenterWarehouse Worker (MBP – Packing) at Target Distribution Center
Hassan AdenHassan Aden
Production Line at Target Distribution CenterProduction Line at Target Distribution Center
Joseph CobarrubiaJoseph Cobarrubia
Inbound Problem Solver at Target Distribution CenterInbound Problem Solver at Target Distribution Center
Estefania SaldivarEstefania Saldivar
Warehouse Associate at Target Distribution CenterWarehouse Associate at Target Distribution Center
Ezequiel GarciaEzequiel Garcia
Warehouse Worker/Lead Warehouse Worker at Target Distribution CenterWarehouse Worker/Lead Warehouse Worker at Target Distribution Center