Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic

Joseph Cobarrubia

Albany,OR

Summary

Dedicated Warehouse team member skilled in operating equipment, prioritizing tasks and carrying out fast-paced work to meet team goals. Strong understanding of OSHA standards and optimal safety guidelines. Hard worker consistently arrives early and stays late to get deadline-oriented jobs complete. Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach. Results-driven Inventory Control Specialist with excellent problem-solving, analytical and organizational abilities and strong focus on collaborating with employees to resolve business, customer and vendor issues quickly. Works alone or as part of team to manage high volumes of work in fast-paced environments.

Overview

18
18
years of professional experience

Work History

Inbound Problem Solver

Target Distribution Center
06.2024 - Current
  • Utilized advanced problem-solving techniques to address unique customer concerns, often finding creative solutions that exceeded expectations.
  • Identified trends in inbound issues, collaborating with the team to develop proactive strategies for addressing recurring problems.
  • Actively participated in ongoing training programs focused on enhancing problem-solving skills and staying current with industry trends.
  • Conducted thorough research on complex issues before proposing solutions, ensuring accuracy in the information provided.
  • Managed high call volume with exceptional professionalism, ensuring timely resolutions for customers.
  • Maintained detailed records of customer interactions, noting any follow-up actions required to ensure complete resolution.
  • Recognized by management for exceptional performance in maintaining high levels of customer satisfaction while meeting or exceeding productivity targets.
  • Collaborated with team members to share best practices and improve overall service quality.
  • Provided comprehensive support for customers'' technical inquiries, guiding them through troubleshooting steps as needed.
  • Handled escalated calls professionally, working diligently to find suitable resolutions that satisfied both parties involved.

Senior Target Security Specialist

Target Distribution Center
08.2022 - 06.2024
  • Greeted over 100 guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Performed guard duties by making judgment decisions within proper policy and procedures.
  • Drafted reports of property damage, theft, accidents, and unusual occurrences to document daily activities and irregularities.
  • Conducted security audits to identify vulnerabilities.
  • Recommend improvements in security systems and procedures.
  • Provided safety reports and data analysis to building managers to inform security processes.
  • Performed risk analyses to identify appropriate security countermeasures.
  • Managed information system regulatory compliance to meet updated guidelines.
  • Reduced average trailer TIF response from 3 days to under 12 hours.

Inventory Control Quality Assurance

Target Distribution Center
10.2020 - 09.2022
  • Audited and corrected discrepancies in inventory numbers.
  • Completed over 100 daily cycle counts to maintain accuracy of records.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
  • Completed logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
  • Completed stock inventories to identify and address issues negatively impacting controls.
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
  • Developed and implemented inventory management strategies for improved stock flow.
  • Reduced DPMO (Defects Per 1 Million Opportunities) from 15,000 to below 6,000.
  • Created and enforced detailed organization processes to increase quality and service standards.

Warehouse Associate

Target Distribution Center
10.2017 - 10.2020
  • Prepared over 2,400 orders for shipment by picking, packing, and labeling merchandise daily.
  • Worked safely around moving machinery.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Operated forklift to safely move and safeguard stock and supplies in warehouse.
  • Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Performed standard of work audits on current team members. Then provided coaching and feedback.

Laboratory Technician

O'brien Dental Lab
09.2012 - 10.2017
  • Primary function was Denture Technician.
  • Created dentures to Dentist's specifications. Following blueprints, models and images.
  • Performed routine lab and department maintenance to keep area clean and orderly.
  • Documented information by maintaining daily logs and equipment record books.
  • Performed testing and quality control using approved laboratory procedures and instrumentation.
  • Calibrated and maintained instruments to keep equipment fully operational.
  • Supported laboratory staff with advanced troubleshooting, resolving complex problems and helping with special projects.
  • Fulfilled and organized RX's to ensure all orders were delivered on time.
  • Increased denture volumes 40%

Customer Representative

O'brien Dental Lab
05.2007 - 09.2012
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Responsible for over 40 accounts.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Coordinated with drivers to organize timely pickup and delivery.
  • Conducted new hire training on multiple routes with preferred work methods and safety.
  • Identified driver training needs to make recommendations to manager.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Processed customer service orders promptly to increase customer satisfaction.

Education

GED -

Linn Benton Community College
Albany, OR

Some College (No Degree) - 1.5 Years of A General Studies

Linn Benton Community College
Albany, OR

Skills

  • Problem analysis
  • Assertiveness
  • Data interpretation
  • Time management
  • Critical thinking
  • Team collaboration
  • Decision-making
  • Issue troubleshooting
  • Problem identification
  • Creative solutions
  • Inventory tracking
  • Damage mediation

Hobbies

  • Family Time
  • Working Out
  • Traveling
  • Sports Cards and Comic Book collecting.

  

Timeline

Inbound Problem Solver

Target Distribution Center
06.2024 - Current

Senior Target Security Specialist

Target Distribution Center
08.2022 - 06.2024

Inventory Control Quality Assurance

Target Distribution Center
10.2020 - 09.2022

Warehouse Associate

Target Distribution Center
10.2017 - 10.2020

Laboratory Technician

O'brien Dental Lab
09.2012 - 10.2017

Customer Representative

O'brien Dental Lab
05.2007 - 09.2012

GED -

Linn Benton Community College

Some College (No Degree) - 1.5 Years of A General Studies

Linn Benton Community College

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