BREANNA MEEKINS
Baltimore,MD
Summary
Customer-focused professional with a background in hospitality, guest support, and facility operations. Supports busy teams by managing multiple requests, processing payments accurately, maintaining clean and sanitary spaces, and resolving customer concerns with professionalism and attention to detail.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Server / Hostess
Levy
Baltimore, MD
07.2025 - Current
- Greeted and assisted guests, ensuring a welcoming atmosphere and high-quality customer service.
- Collaborated with staff to streamline daily operations and enhance guest experience.
- Managed multiple tasks and requests efficiently in a fast-paced environment, supporting overall service flow.
- Maintain organized and sanitary service areas.
- Monitor food and beverage levels and communicate supply needs to team members.
Bartender
Marriott Hotels
Baltimore, MD
09.2025 - 03.2026
- • Delivered courteous guest service in high-volume hospitality settings, enhancing guest satisfaction.
- • Managed multiple guest requests efficiently, ensuring timely and attentive service.
- • Resolved guest concerns through clear communication with guests and team members, fostering positive experiences.
- • Processed cash and card payments at the register, ensuring accuracy in transactions.
- • Keep work areas clean, organized, and sanitary while following health and safety rules.
Parking Attendant
Federal Parking Inc.
Baltimore, MD
08.2021 - 05.2023
- Maintained safe and organized facility operations in a busy customer-facing environment.
- Guided customers on regulations, fees, and general inquiries to enhance service experience.
- Patrolled the facility to help maintain safety and organization.
- Collaborated with management and team to streamline daily operations.
- Conducted vehicle counts and maintained accurate operational records.
- Compiled detailed reports on vehicle counts, revenue, and customer feedback to inform operational decisions.
Front Desk Attendant
Holiday Inn Express Hotel Suites
Baltimore, Maryland
08.2017 - 03.2018
- Supported front desk operations at Holiday Inn Express by greeting guests and processing check-ins and check-outs.
- Assisted guests by answering 65-80 calls and sharing local area and hotel service information.
- Helped resolve guest concerns through calm communication and prompt front desk support.
- Provided excellent customer service to ensure guest satisfaction.
- Handled payment processing and provided customers with receipts and proper bills and change.
Education
High School Diploma -
Vivien T. Thomas Medical Academy
Baltimore, MD06-2011
Skills
- High-volume service
- Customer & Patient Service
- Organizational multitasking
- Team Collaboration
- Issue resolution
- Query resolution
- Dependability and reliability
- Professional conduct
Certification
CPR Certification
Timeline
Bartender
Marriott Hotels
09.2025 - 03.2026
Server / Hostess
Levy
07.2025 - Current
Parking Attendant
Federal Parking Inc.
08.2021 - 05.2023
Front Desk Attendant
Holiday Inn Express Hotel Suites
08.2017 - 03.2018
High School Diploma -
Vivien T. Thomas Medical Academy