Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Breanna Miller

Naperville ,IL

Summary

Reliable and compassionate professional with a strong foundation in customer-facing roles, seeking a position in healthcare support. Brings proven experience in communication, multi-tasking, and handling confidential information. Recognized for creating a welcoming environment, problem-solving in high-pressure situations, and building meaningful rapport with diverse populations.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Life Insurance Agent

Employers Name
03.2024 - Current
  • Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
  • Crafted clear, informative reports to explain life insurance policy features and benefits.
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.
  • Developed comprehensive financial plans for clients, ensuring proper coverage and security for their families.
  • Cultivated customer relationships to provide customized life insurance solutions tailored to individual needs.
  • Retained existing clientele through regular follow-ups, policy reviews, and timely adjustments based on changing circumstances or needs.

Front of House Wait Staff Member

Biaggi's Ristorante Italiano
08.2023 - 03.2024
  • Collaborated with kitchen staff to ensure accurate order preparation and prompt delivery of meals.
  • Enhanced customer satisfaction by providing timely and efficient service in a fast-paced environment.
  • Collaborated with the rest of the front-of-house team during large events to ensure seamless execution of assigned responsibilities.
  • Ensured adherence to restaurant policies by enforcing rules such as dress codes or age restrictions where applicable.
  • Consistently met sales targets set forth by management through upselling techniques such as suggesting premium menu items or addons.
  • Led by example and maintained a professional demeanor at all times, setting a positive tone for the entire front-of-house team.

Team Member

Panera Bread
02.2023 - 08.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Assisted customers in selecting merchandise best suited to needs.

Education

Neuqua Valley
Naperville, IL
06-2022

Skills

  • Experienced in selling insurance policies
  • Cultivating strong partnerships
  • Client relations
  • Customer account coordination
  • Constructive mindset
  • Effective problem resolution
  • Customer engagement

Accomplishments


  • Life & Health Insurance License (Valid)
  • Anti Money Laundering Certification
  • Food Handlers Certification

Certification

CPR/First Aid Certification (Planned/In Progress)

Timeline

Life Insurance Agent

Employers Name
03.2024 - Current

Front of House Wait Staff Member

Biaggi's Ristorante Italiano
08.2023 - 03.2024

Team Member

Panera Bread
02.2023 - 08.2023

Neuqua Valley

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