Breanna Milner
Millbrook,AL
Summary
Resiliant Direct Support Professional with solid background assisting patients with basic needs and care. Knowledgeable about medical procedures, recreational requirements and protective measures. Perceptive individual familiar with social and community services rules and regulations.
Overview
11
11
years of professional experience
Work History
Direct Support Professional
PHP Of Alabama
Wetumpka, AL
07.2014 - 02.2024
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Facilitated social interactions between participants and their peers in the community.
- Accompanied individuals on outings to promote independence and integration into the community.
- Assisted in planning and implementing recreational activities for participants.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Provided guidance and support to ensure safety of individuals served.
- Documented current patient information to update vital signs, behaviors and eating habits.
- Transported clients to doctor's appointments and errands.
- Used approved crisis intervention techniques in emergency situations.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
Composite Worker
Neptune Technology Group
Tallassee, AL
02.2021 - 06.2021
- Maintained a clean work area to prevent contamination of materials.
- Operated hand tools, such as drills, grinders, routers and saws to cut and shape composites.
- Followed safety procedures when handling hazardous chemicals and materials.
Personal Care Assistant
Autauga Elmore Developmental Services
Wetumpka, AL
05.2015 - 02.2020
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Provided companionship to elderly and disabled clients in their homes or other residential facilities.
- Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
Resident Assistant
Charlton Place Rehabilitation & Healthcare Center
Deatsville, AL
05.2017 - 09.2017
- Supervised and monitored activities of residents in the dormitory to ensure compliance with rules and regulations.
- Responded to emergency situations within the residence hall.
- Developed positive relationships with all members of the residence hall community.
- Managed administrative tasks, maintenance requests, room change process and incident reports.
- Transported residents to activities and meals.
- Aided residents with ambulation or walker, cane and wheelchair use.
- Cared for incontinent residents, routinely checking clothing and linens to keep clean and dry.
- Made beds daily and performed light housekeeping duties in resident apartments and common areas.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Answered telephones and routed calls or delivered messages.
Assembly Line Production Worker
Hanil USA
Tallassee, AL
10.2015 - 04.2016
- Performed quality checks on products to ensure they met company standards.
- Organized production line equipment and materials for assembly tasks.
- Assembled components according to established procedures and safety protocols.
- Loaded and unloaded parts into machines for processing.
- Maintained accurate records of production output, scrap rates, and other data.
- Monitored assembly line operations to detect any issues or malfunctions.
- Cleaned tools, equipment, and workstations as needed throughout shift.
- Ensured that all safety regulations were followed at all times while operating machinery.
- Communicated effectively with team members regarding production goals and objectives.
- Identified defective parts or items needing rework during inspections.
Customer Service Representative
Alabama State University Testing Center
Montgomery, AL
08.2013 - 05.2014
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Set up and activated customer accounts.
Education
Medical Bill And Coding
JES Health Services
Montgomery, AL05-2017
High School Diploma -
Stanhope Elmore High School
Millbrook, AL05-2010
Associate of Science - Nursing
Troy University
Troy, ALSome College (No Degree) - Rehabilitation Services
Alabama State University
Montgomery, ALSkills
- Appointment Scheduling
- Knowledge of state regulations
- Health Services
- Disability Awareness
- Behavior redirection
- Charting and documentation
- Patient Assessments
- Healthcare
- Patient Care
- Safety Monitoring
- First-aid and CPR
- Medication Administration
- Adaptive equipment use
- ADL support
- CPT and HCPCS coding
- Infection control standards
- Medical Equipment Operation
- Acute and rehabilitative care
- Patient positioning understanding
- Vital signs monitoring
- Patient Observation
- Emergency Response
- HIPAA Compliance
- Multitasking
- CPR Certification
- Teamwork and Collaboration
- Patient Charting
- Medical Terminology
- Customer Service
- Incoming Call Reception
- Supply Restocking
- Specimen Collection
- Direct Patient Care
Timeline
Composite Worker
Neptune Technology Group
02.2021 - 06.2021
Resident Assistant
Charlton Place Rehabilitation & Healthcare Center
05.2017 - 09.2017
Assembly Line Production Worker
Hanil USA
10.2015 - 04.2016
Personal Care Assistant
Autauga Elmore Developmental Services
05.2015 - 02.2020
Direct Support Professional
PHP Of Alabama
07.2014 - 02.2024
Customer Service Representative
Alabama State University Testing Center
08.2013 - 05.2014
Medical Bill And Coding
JES Health Services
High School Diploma -
Stanhope Elmore High School
Associate of Science - Nursing
Troy University
Some College (No Degree) - Rehabilitation Services
Alabama State University