BREANNA MONDAY
Manquin,VA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Strong expertise in patient relations with a focus on collaboration. Works well in fast-paced administrative environments focused on maintaining smooth and efficient scheduling services.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Surgical Assistant
Virginia Oral and Facial Surgery
Sandston, VA
11.2024 - Current
- Provided compassionate care to patients throughout their surgical experience, easing anxiety and ensuring comfort.
- Arranged supplies and instrumentation to meet needs of individual surgeons and enhance team efficiency.
- Assisted in complex surgical procedures, demonstrating adaptability and knowledge across multiple disciplines.
- Paid close attention to operating procedures for adherence to established surgical techniques.
- Improved patient outcomes by providing precise surgical assistance during various procedures.
- Continually updated professional skills, staying abreast of the latest surgical techniques and technologies.
Regional Surgical Coordinator Manager
Atlantic Vision Institute
Williamsburg, VA
11.2022 - Current
- Efficiently managed high volume caseloads while maintaining meticulous attention to detail in scheduling logistics and documentation.
- Maintained strict adherence to HIPAA regulations, protecting the privacy of patient information at all times.
- Enhanced surgical team communication by maintaining accurate schedules and promptly addressing any changes or concerns.
- Participated in ongoing professional development opportunities to stay current on best practices within the field of surgical coordination.
- Arranged pre-operative and post-operative appointments for surgical patients.
- Resolved scheduling conflicts to maintain high-quality patient services.
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
- Consult with patients in alternative lens options to allow for better results
- Improved patient experience by efficiently coordinating pre-operative preparations and post-operative follow-up care.
- Provided comprehensive education materials for patients regarding their upcoming surgery, answering questions and alleviating concerns related to the procedure itself or recovery expectations afterward.
- Conducted thorough chart reviews prior to surgery, identifying potential issues or discrepancies requiring resolution before proceeding with procedures.
- Collaborated with insurance providers to verify coverage and obtain necessary authorizations for surgical procedures.
Administrative Assistant
Sandston Comprehensive Dentistry
Sandston, VA
05.2020 - 11.2022
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Responsible for polishing, scans, impressions, and sterilization of instruments
- Obtain prior authorizations and insurance verification for all new and existing patients
- Partner with doctors, dental hygienists, and patients to ensure seamless experience
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Medical Assistant
RVA Pediatrics
Richmond, VA
10.2018 - 03.2020
- Administration of all necessary medications and ordered tests
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Education
APPLIED SCIENCE -
J. Sargeant Reynolds Community College
King William High School -
King William High School
King William, Virginia06.2016
Skills
- Strong Communication Skills
- Resourcefulness and Initiative
- Insurance Verification
- Professionalism and Confidentiality
- Patient coordination
- Data Entry Efficiency
- Medical Office Experience
- Patient Relations
- HIPAA Compliance
- Facility coordinating
- Office Administration
- Administrative Support
References
- Tommy Dang,M.D., 713.826.7236
- Kasey Baker, 757.871.4900
- Sarah Major, 804.887.0364
- Ashley Cordeiro, 804.239.8079
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- HIPAA Compliance Certification – Supremus Group LLC or equivalent providers.
Timeline
Surgical Assistant
Virginia Oral and Facial Surgery
11.2024 - Current
Regional Surgical Coordinator Manager
Atlantic Vision Institute
11.2022 - Current
Administrative Assistant
Sandston Comprehensive Dentistry
05.2020 - 11.2022
Medical Assistant
RVA Pediatrics
10.2018 - 03.2020
APPLIED SCIENCE -
J. Sargeant Reynolds Community College
King William High School -
King William High School