Hi, I’m
Breanna Motta-Weaver
San Diego,CA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
6
years of professional experience
Work History
Starbucks CoffeeSan Diego, CA
Barista
07.2023 - Current
Job overview
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Beyond 4/15 Tax CoachingSan Diego, CA
Front Office Administrator
02.2021 - Current
Job overview
- Enhanced office efficiency by streamlining administrative processes and implementing time-saving tools.
- Facilitated seamless communication between departments through effective coordination and scheduling of meetings.
- Reduced paperwork backlog by digitizing records and maintaining an organized electronic filing system.
- Supported management in strategic decision-making with thorough research, data analysis, and detailed reports.
- Managed front office operations, ensuring a welcoming environment for clients and visitors alike.
- Assisted in the onboarding process for new employees, providing comprehensive training and guidance as needed.
- Optimized appointment scheduling to maximize productivity while minimizing conflicts or doublebookings.
- Maintained accurate inventory levels by regularly updating the tracking system and initiating orders when necessary.
- Ensured timely completion of tasks by delegating responsibilities appropriately among support staff members.
- Improved interdepartmental collaboration through the creation of shared calendars, project management tools, and clear lines of communication.
- Expedited invoice processing for improved cash flow by accurately tracking expenses and submitting documentation promptly for payment approval.
Dominos Pizza Inc.San Diego, CA
Assistant Store Manager
10.2021 - 06.2023
Job overview
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Built strong relationships with key suppliers, ensuring timely delivery of high-quality products at competitive prices.
- Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
- Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Party CitySan Diego, CA
Sales Associate
09.2018 - 09.2020
Job overview
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
San Diego Mesa CollegeSan Diego, CA
No Degree
06.2026
Madison High SchoolSan Diego, CA
High School Diploma
06.2018
Skills
- Excellent memory
- Excellent math skills
- Retail Management
- Team Leadership
- Inventory Management
- Safe Food Handling
- Team Player
- Customer Relations
- Operations Oversight
- Stock management
- Employee Scheduling
- Mentoring and Coaching
- Assignment Delegation
- Word Processing
- File Organization
- Travel Coordination
- Travel Arrangements
Timeline
Barista
Starbucks Coffee
07.2023 - Current
Assistant Store Manager
Dominos Pizza Inc.
10.2021 - 06.2023
Front Office Administrator
Beyond 4/15 Tax Coaching
02.2021 - Current
Sales Associate
Party City
09.2018 - 09.2020
San Diego Mesa College
No Degree
Madison High School
High School Diploma