Breanna Moye
Trumann,AR
Summary
I am a hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. I strive to meet customer needs, drive satisfaction and promote long-term loyalty. Passionate about continuous learning and professional development
Overview
14
14
years of professional experience
Work History
Billing Specialist
First Collection Services
Trumann, AR
01.2022 - Current
- Executed account updates and noted account information in company data systems.
- Resolved discrepancies between customers' remittances and invoices received.
- Processed credit card transactions through Point-of-Sale terminals or online systems.
- Gathered information to produce accounts payable reports for review.
- Monitored accounts receivable activity to ensure timely payment of invoices.
- Investigated incorrect billings and processed refunds as necessary.
- Resolved customer complaints quickly and efficiently.
- Used service skills and technical knowledge to ascertain issues and provide swift, successful resolutions.
Dental Assistant
Bryan Blackshare DDS
Rector, Arkansas
09.2020 - 12.2021
- Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
- Helped maintain inventory levels of all dental supplies used in day-to-day operations.
- Created and fit dental appliances for patients. adjusting as necessary.
- Took digital X-rays of teeth using radiographic equipment.
- Assisted dentist during examinations by retracting patient's cheeks and tongue.
- Educated patients on proper oral hygiene techniques and habits.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Kept accurate records of dental treatments provided for each patient's visit.
- Performed basic laboratory tasks, such as pouring impressions and trimming models.
- Documented patient records with procedures performed and added notes taken to charts.
- Sterilized dental equipment using automatic washers to prevent cross contamination.
- Checked with participants throughout procedures to help alleviate anxiety.
- Conducted dental cleanings and checked teeth for cracked fillings.
Assembly Line Team Lead
Hillcrest
Piggott, Arkansas
05.2018 - 08.2020
- Oversaw quality control to identify inconsistencies and malfunctions.
- Monitored team workload to prevent burnout and ensure equitable task distribution.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
- Facilitated training sessions for new employees on company policies and procedures.
- Reviewed completed work to verify consistency, quality, and conformance.
- Identified opportunities for process improvements, implementing changes when required.
- Motivated team members through recognition programs and performance-based incentives.
Server
Hen House
, AR
01.2016 - 01.2018
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Prepared checks, itemizing total meal costs and taxes.
- Stocked service areas with supplies during slow periods.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Carhop
Sonic
Piggott, AR
04.2014 - 01.2016
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Collaborated with team members to streamline service and reduce wait times.
- Assisted in kitchen duties, including food prep and packaging, during peak hours.
Server
O'Charley's Restaurant & Bar
Jonesboro , AR
03.2011 - 03.2014
Education
High School Diploma -
Rector High School
Rector, AR04-2011
Skills
- Account reconciliation
- Invoice processing
- Credit card transactions
- Accounts payable reporting
- Team collaboration
Timeline
Billing Specialist
First Collection Services
01.2022 - Current
Dental Assistant
Bryan Blackshare DDS
09.2020 - 12.2021
Assembly Line Team Lead
Hillcrest
05.2018 - 08.2020
Server
Hen House
01.2016 - 01.2018
Carhop
Sonic
04.2014 - 01.2016
Server
O'Charley's Restaurant & Bar
03.2011 - 03.2014
High School Diploma -
Rector High School