Breanna Moye
Trumann,AR
Summary
Experienced with managing billing cycles and maintaining financial accuracy. Utilizes billing software to streamline processes and resolve discrepancies. Knowledge of financial regulations and compliance ensures accurate and timely billing operations
Overview
14
14
years of professional experience
Work History
Billing Specialist
First Collection Services
Trumann, AR
01.2022 - Current
- Executed account updates and noted account information in company data systems.
- Resolved discrepancies between customers' remittances and invoices received.
- Processed credit card transactions through Point-of-Sale terminals or online systems.
- Gathered information to produce accounts payable reports for review.
- Monitored accounts receivable activity to ensure timely payment of invoices.
- Investigated incorrect billings and processed refunds as necessary.
- Resolved customer complaints quickly and efficiently.
- Used service skills and technical knowledge to ascertain issues and provide swift, successful resolutions.
Dental Assistant
Bryan Blackshare DDS
Rector, Arkansas
09.2020 - 12.2021
- Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
- Helped maintain inventory levels of all dental supplies used in day-to-day operations.
- Created and fit dental appliances for patients. adjusting as necessary.
- Took digital X-rays of teeth using radiographic equipment.
- Assisted dentist during examinations by retracting patient's cheeks and tongue.
- Educated patients on proper oral hygiene techniques and habits.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Kept accurate records of dental treatments provided for each patient's visit.
- Performed basic laboratory tasks, such as pouring impressions and trimming models.
- Documented patient records with procedures performed and added notes taken to charts.
- Sterilized dental equipment using automatic washers to prevent cross contamination.
- Checked with participants throughout procedures to help alleviate anxiety.
- Conducted dental cleanings and checked teeth for cracked fillings.
Assembly Line Team Lead
Hillcrest
Piggott, Arkansas
05.2018 - 08.2020
- Oversaw quality control to identify inconsistencies and malfunctions.
- Monitored team workload to prevent burnout and ensure equitable task distribution.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
- Facilitated training sessions for new employees on company policies and procedures.
- Reviewed completed work to verify consistency, quality, and conformance.
- Identified opportunities for process improvements, implementing changes when required.
- Motivated team members through recognition programs and performance-based incentives.
Server
Hen House
AR
01.2016 - 01.2018
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Prepared checks, itemizing total meal costs and taxes.
- Stocked service areas with supplies during slow periods.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Carhop
Sonic
Piggott, AR
04.2014 - 01.2016
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Collaborated with team members to streamline service and reduce wait times.
- Assisted in kitchen duties, including food prep and packaging, during peak hours.
Server
O'Charley's Restaurant & Bar
Jonesboro , AR
03.2011 - 03.2014
Education
High School Diploma -
Rector High School
Rector, AR04-2011
Skills
- Account reconciliation
- Invoice processing
- Credit card transactions
- Accounts payable reporting
- Team collaboration
- Customer service
- HIPAA compliance
Timeline
Billing Specialist
First Collection Services
01.2022 - Current
Dental Assistant
Bryan Blackshare DDS
09.2020 - 12.2021
Assembly Line Team Lead
Hillcrest
05.2018 - 08.2020
Server
Hen House
01.2016 - 01.2018
Carhop
Sonic
04.2014 - 01.2016
Server
O'Charley's Restaurant & Bar
03.2011 - 03.2014
High School Diploma -
Rector High School