Seeking employment with a company where I can use my talents and skills to help and expand the company. I am a skilled multi-tasker with experience in customer service, medical care, such as an Ophthalmic Assistant and scribe for 5 years. I always come to work with a positive attitude. I am willing to do whatever I can do to help and always make sure that customers are completely satisfied.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Ophthalmic Assistant
Achieve Eye & Laser Specialists
04.2017 - 09.2023
Completed patient histories by asking questions about family medical conditions, past ocular history and previous surgical procedures.
Maintained a high standard of professionalism, consistently exhibiting excellent organizational skills and attention to detail in all aspects of the role.
Contributed to a positive patient experience, providing compassionate assistance during eye examinations and answering questions as needed.
Checked vision fields, refraction and other vision markers before patient met with Ophthalmologist.
Kept examination rooms, clinical areas and equipment clean and patient ready.
Dilated patient's eyes and administered prescribed treatments.
Assisted during in-office surgical procedures and collected ultrasound images.
Read and interpreted surgical plans and coordinated paperwork and instructions.
Set appointments, verified insurance and informed patients of important points such as pre-surgery restrictions.
Trained new ophthalmic assistants on proper techniques for conducting examinations, resulting in a more efficient clinical staff overall.
Restaurant Busser
All Star Lanes
09.2013 - 05.2018
Greeted customers to seat at tables according to availability and customer preferences.
Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
Served water, coffee, and soft drinks and offered refills to promote excellent customer service.
Helped servers expedite food orders during busy hours by running food from the kitchen quickly and accurately.
Worked well in diverse team settings by partnering with others to complete tasks.
Trained new staff in bussing and cleaning procedures.
Education
High School Diploma -
Olympic High School
Bremerton, WA
06.2013
Skills
Hardworking
Effective multitasking
Responsible and reliable
Problem solver, able to adapt to any situation
Able to work independently
Able to work in teams
Extremely organized
Self motivated, able to learn on my own initiative