Lisa Hegge
Virginia,MN
Summary
Certified Ophthalmic Assistant with 27 years of experience supporting care excellence in busy ophthalmology and optometric practices . Also having a background of ABO certified optician to round out her skills . Works with physicians and nurses in diagnostic tests, evaluating patients suffering from diverse ailments. Expert in contributing to patient care and wellness.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Certified Ophthalmic Assistant
Essential Health
Virginia , Minnesota
11.2021 - Current
- Obtained optical pressures, checked visual acuities , refractions and administered slit lamp exams to identify issues.
- Administered ophthalmic drops and ointments, focusing on patient comfort.
- Performed testing of HVF, Goldmann HVF , OCT , IOL , Corneal Topography ,and Fundus Photography
- Set up procedure trays and assisted in procedures and retinal injections
- Set up and assisted in YAG and SLT laser procedures
- Initiated the monthly calibration of tonometers
- Scheduled cataract surgeries and eye exam
- Triaged patient phone calls
- Presented preliminary medical evaluation of clinical patients, delivering comprehensive reports to physicians.
- Documented patient medical history and information utilizing Epic with commitment to accuracy.
- HIPPA compliant
Certified Ophthalmic Assistant
Mayo Clinic Health System
Owatonna , Minnesota
10.2006 - 11.2021
- Presented preliminary medical evaluation of clinical patients, delivering comprehensive reports to physicians.
- Documented patient medical history and information utilizing Epic with commitment to accuracy.
- Obtained optical pressures, checked visual acuities and administered slit lamp exams to identify issues.
- Administered ophthalmic drops and ointments, focusing on patient comfort.
- Maintained inventory of medical supplies and tools to address needs of patients
- Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
- Maintained inventory of medical supplies .
- Measured intraocular pressure using Goldman and Tonopen tonometry process.
- Conducted Goldman and Humphrey Visual Field Testing as part of overall vision evaluation.
- Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
- Used Lensometer to measure and record lens power of existing prescriptive spectacles.
- Measured and recorded visual acuity and color vision testing.
- Instructed patient in care of use of various types of contact lenses, demonstrating insertion, removal and cleaning.
- Triaged phone calls from patients and outside contacts and handled in order of importance.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Conducted corneal pachymetry as screening for Keratoconus, and glaucoma.
- Performed lensometry .
- Assisted in training new hires.
- HIPPA compliant
Non Certified Optometric Assistant
Monson Eyecare
Owatonna , Minnesota
09.1999 - 09.2006
- Scheduled appointments, handled referrals and ordered medical for optometric practice.
- Administered visual acuity tests, refractions and communicated findings to doctor.
- Took medical histories and reported current concerns from patients prior to physical exam by optometrist.
- Helped patients with optical selections and dispensing to facilitate customer service.
- Performed developmentally appropriate patient care for optometry patients infant to geriatric.
- Explained processes and operated HVF and corneal topography testing.
- Greeted patients, prepared exam rooms and documented medical records to keep office running efficiently and effectively.
- Taught patients about medications, procedures and care plan instructions.
- Performed I&R of contact lenses .
- Maintained quarterly inventory of contact lenses.
ABO Certified Optician
Service Optical
Cherry Valley, IL
09.1985 - 03.1993
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
- Received and submitted cash, credit and check payments.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Adjusted frames to fit patient faces by bending and shaping with hands, tools and heat.
- Maintained thorough records of customer information, prepared detailed work payments, processed insurance claims and collected balances from customers.
- Discussed optimal lens, coating and frame recommendations with customers to meet individual needs.
- Adjusted and repaired new and previously purchased frames to satisfy customer demands.
- Educated clients about how to adapt to, wear and care for eyeglasses.
- Applied sales and service expertise to promote contacts, glasses, sunglasses and accessories to office customers.
- Prepared work orders outlining all specifications for new lenses and frames.
- Assisted clients with selecting optimal frames to meet preferences, fit various facial structures and work with specified prescriptions.
- Evaluated completed lenses to check compliance with customer specifications and accuracy against orders.
- Helped clients try on and select new frames and recommended lens options to meet specific needs.
- Completed detailed measurements of client faces to document details such as eye size and optical centers, vertex and pupillary distances and temple length
- Managed check-in and check-out procedures, verified patient information and submitted lens orders.
Education
Bachelor of Science - English , Music , Bible
Pillsbury Baptist Bible College
Owatonna, MN05.1985
Skills
- Hardworking
- Flexible
- Attention to detail
- Teamwork
Certification
- ABO - Certified Optician 10/1985
- COA - Certified Ophthalmic Assistant JCAHPO 11/2018
- Marco Industries , Jacksonville ,FL Refraction
- CPR certified in BLS since 2006
Timeline
Certified Ophthalmic Assistant
Essential Health
11.2021 - Current
Certified Ophthalmic Assistant
Mayo Clinic Health System
10.2006 - 11.2021
Non Certified Optometric Assistant
Monson Eyecare
09.1999 - 09.2006
ABO Certified Optician
Service Optical
09.1985 - 03.1993
Bachelor of Science - English , Music , Bible
Pillsbury Baptist Bible College
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