Darcy Jones
Crystal River,FL
Summary
Dedicated Certified Ophthalmic Assistant with Clinic Director experience at Ocala Eye, recognized for excellence in patient care and support during examinations. Proficient in medical history documentation and data entry, enhancing clinic efficiency and fostering teamwork. Committed to continuous improvement and professional development, ensuring optimal patient experiences.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Certified Ophthalmic Assistant
Ocala Eye
04.2011 - Current
- Assist multiple ophthalmologists and optometrist in patient examinations, ensuring optimal workflow and patient comfort.
- Train new staff on office protocols and best practices to ensure consistency in patient care.
- Facilitate effective communication between patients and doctors acting as a liaison when needed.
- Document patient medical history, patient information, and patient examination data with commitment to accuracy for multiple ophthalmologist and optometrist.
- Assist ophthalmologists in providing quality care by preparing patients for examination and procedures.
- Obtain optical pressures, checked visual acuities and administered slit lamp exams to identify issues.
- Enhance clinic efficiency with accurate maintenance of patient records and scheduling appointments.
- Triage phone calls from patients and outside contacts and handled in order of importance.
- Record patient history to help ophthalmologists determine diagnoses and treatment plans.
- Manage electronic health records, maintaining accuracy and confidentiality of patient information.
Clinic Director
Ocala Eye
05.2020 - 04.2025
- Direct daily operations, ensuring efficient workflow and optimal patient care within clinic environment.
- Implement strategic initiatives to enhance patient's experience and improve patient satisfaction ratings.
- Oversee staff performance, providing mentorship and training to foster professional development among team members.
- Analyze clinic performance metrics to identify areas for improvement and drive process efficiency.
- Facilitate regular staff meetings for effective communication, continuous learning, problem-solving, goal-setting, and progress monitoring.
- Implement data-driven decision-making processes to optimize clinic performance and patient outcomes.
- Coach ongoing professional development opportunities for staff, resulting in increased morale and retention rates.
- Promote a supportive work environment by fostering teamwork and open communication among staff members.
Optometrist Assistant
Lange Eye Care & Associates
06.2006 - 04.2011
- Assisted in patient intake and history documentation, ensuring accurate data entry.
- Supported optometrists during examinations, maintaining sterile environments and managing equipment.
- Ensured quality patient care by assisting optometrist with pre-testing, diagnostic testing, and contact lens fittings.
- Enhanced practice efficiency by maintaining accurate electronic medical records for all patients.
- Facilitated effective communication between optometrist and patients, explaining treatment plans and procedures clearly.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
Education
No Degree -
College of Central Florida
Ocala, FLHigh School Diploma -
Dunnellon High School
Dunnellon05-2006
Skills
- Medical terminology
- Data Entry
- Motivation and initiative
- Chart documentation
- Ophthalmic scribe
- Patient care
- Medical history documentation
- Customer service
- Attention to detail
- Problem-solving abilities
- Multitasking
- Excellent communication
Certification
- COA - Certified Ophthalmic Assistant
Timeline
Clinic Director
Ocala Eye
05.2020 - 04.2025
Certified Ophthalmic Assistant
Ocala Eye
04.2011 - Current
Optometrist Assistant
Lange Eye Care & Associates
06.2006 - 04.2011
No Degree -
College of Central Florida
High School Diploma -
Dunnellon High School