JADYN TRAVERS
WAREHAM,UNITED STATES
Summary
Experienced Opthalmic Assistant with a background in retail and customer service. Skilled in patient care, diagnostic testing, and inventory management. Proven track record of improving operational efficiency and enhancing patient satisfaction.
Overview
7
7
years of professional experience
Work History
CERTIFIED OPHTHALMIC ASSISTANT
Ophthalmic Consultants of Boston
10.2022 - Current
- Recorded patient information using electronic medical records.
- Experience in EPIC
- Conducted initial assessments, including applanation, vision tests, and manifest refractions
- Ensured compliance with sterilization protocols for instruments.
- Handled high patient volumes effectively, managing daily schedules with over 35 patients.
- Scribing experience
BRAND ASSOCIATE
Old Navy
Wareham, MA
03.2021 - 07.2022
- Managed and maintained a well-organized inventory, ensuring visually appealing and seasonally relevant product displays
- Proactively identified customer needs, delivering exceptional service while adhering to brand standards to ensure customer satisfaction
- Assisted customers in identifying perfect clothing pieces and sizes, enhancing their shopping experience
- Operated POS system efficiently, handling cash, credit, exchanges, and refunds to ensure accurate cash flow
- Stayed updated with the brand's latest sales, offerings, and loyalty programs, providing customers with the most relevant information
CHECKOUT ADVOCATE
Target
Wareham, MA
09.2020 - 01.2021
- Provide exceptional customer service to 200-500 customers per shift
- Welcomed 500-1000 customers per shift into the store and offered advice on products and help with finding merchandise
- Informed customers about latest sales, marketing campaigns, fundraisers, coupons, and special offerings at store
- Regularly ensured all shelves and displays were properly stocked in a near and orderly fashion
- Processed cash, card, coupon, and check payments totaling to $3,000-$5,000 each shift
CASHIER AND CUSTOMER SERVICE
Cape Cod Lobster Rolls
Onset, MA
06.2018 - 08.2020
- Operated drive through services including taking orders, handling payment, and food delivery in a prompt but friendly manner
- Master POS Systems to handle payments ranging from $3,000 - $5,000 per shift
- Prepared raw food materials to cook over 10 menu items to feed 500-1000 customers/day
- Provide exceptional customer service
- Uphold all local COVID-19 safety protocols including increased sanitization, enforcing mask policies, and ensuring a limited capacity
Education
HIGH SCHOOL DIPLOMA -
Wareham Senior High School
Wareham, MA06.2022
Skills
- Cash Handling
- Math
- Typing
- Computer Skills
- Food Service
- Cashiering
- Food Preparation
- Retail Sales
- Time Management
- Communication Skills
- Medical Terminology
- Medical Records
- Ophthalmology
- Customer Service
- Epic Medical System
Timeline
CERTIFIED OPHTHALMIC ASSISTANT
Ophthalmic Consultants of Boston
10.2022 - Current
BRAND ASSOCIATE
Old Navy
03.2021 - 07.2022
CHECKOUT ADVOCATE
Target
09.2020 - 01.2021
CASHIER AND CUSTOMER SERVICE
Cape Cod Lobster Rolls
06.2018 - 08.2020
HIGH SCHOOL DIPLOMA -
Wareham Senior High School