Megan Schwob
Minneapolis
Summary
Dedicated Certified Ophthalmic Assistant with over 1.5 years of experience providing exceptional support in fast-paced ophthalmology clinics. Proficient in collaborating with physicians and nurses to conduct diagnostic tests and evaluate patients with a variety of ocular conditions. Specialized expertise in visual field and ocular mobility testing enhances patient care and promotes overall wellness. Committed to upholding the highest standards of care excellence while fostering a compassionate environment for patients.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Ophthalmic Assistant
Edina Eye Clinic
01.2024 - Current
- Administered ophthalmic drops and ointments, focusing on patient comfort.
- Presented preliminary medical evaluation of over 30 clinical patients per day, delivering comprehensive reports to physicians.
- Maintained inventory of medical supplies and tools to address needs of patients.
- Measured and recorded visual acuity and color vision testing.
- Used Lensometer to measure and record lens power of existing prescriptive spectacles.
- Triaged phone calls from patients and outside contacts and handled in order of importance.
- Documented patient medical history and information utilizing Compulink with commitment to accuracy.
Customer Service / Stock / Retail Cashier
Liquor Boy
09.2023 - 01.2024
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Built positive relationships with customers by providing friendly and helpful service.
- Maintained cleanliness at the checkout area by wiping down counters, sweeping floors.
- Answered incoming calls promptly and professionally following established guidelines.
- Provided assistance to other team members when needed to ensure the smooth operation of the store front end.
- Performed store opening and closing duties as required.
- Developed strong organizational skills to efficiently manage multiple tasks simultaneously, such as restocking shelves and operating a cash register.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Assisted customers with product selection, inquiries, and order customization requests.
Au Pair
Go AuPair
03.2020 - 09.2021
- Maintained up-to-date CPR and First Aid Certifications
- Took children to extra-curricular activities
- Helped to protect the privacy of families
- Followed instructions and took initiative when necessary
- Assisted families with preparations for special events
- Uphold the highest standards of honesty and integrity.
- Kept children's areas neat and clean.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
Receptionist
Ultimo
12.2019 - 02.2020
- Worked as a temporary receptionist while the company was looking for a full time receptionist
- Job included answering and diverting calls, helping customers in the lobby, doing small sales using pastel
- Scheduling new meetings and reminding people of important meetings
- Kept reception area clean and neat to give visitors positive first impression.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Cashier
Medicare Pharmacy
01.2019 - 12.2019
- Served as a friendly, hardworking, and punctual employee
- Worked to ensure a positive and hassle-free customer experience
- Followed instructions and took initiative when appropriate
- Settled any customer disputes in a professional and pleasant manner
- Carefully and accurately monitored and recorded all refrigerated items ready for stocking
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
Office Helper
Ultimo
01.2017 - 10.2019
- Ran errands for the office, did invoicing of sales and filing of documents.
Education
Associate of Arts - Nursing
Normandale Community College
Minneapolis, MN05-2028
GED -
Bryanston High School
Johannesburg, South Africa01.2019
Skills
- Time Management
- Microsoft Office & Compulink
- Ability to Multitask
- Adaptability
- Fast Learner
- Team Player
- Prescription verification
- Patient scheduling & Triage
- Supplies inventory
- Vision testing
- Patient education & care
- Chart documentation & Medical History taking
Certification
- COA - Certified Ophthalmic Assistant
LANGUAGES
English
Afrikaans
Interests
- Gym
- Cooking
- Reading
- Animals
- Hiking
- Travel
- Baking
Timeline
Certified Ophthalmic Assistant
Edina Eye Clinic
01.2024 - Current
Customer Service / Stock / Retail Cashier
Liquor Boy
09.2023 - 01.2024
Au Pair
Go AuPair
03.2020 - 09.2021
Receptionist
Ultimo
12.2019 - 02.2020
Cashier
Medicare Pharmacy
01.2019 - 12.2019
Office Helper
Ultimo
01.2017 - 10.2019
Associate of Arts - Nursing
Normandale Community College
GED -
Bryanston High School