Breanna Raborn
Denison,TX
Summary
Excels in high-pressure environments by enhancing customer satisfaction and operational efficiency. Trained new staff on best practices while effectively resolving customer complaints with professionalism. Demonstrated strong work ethic and positive attitude, consistently improving team dynamics and loyalty.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Shift RX, Pharmacy Technician
CVS Pharmacy
Durant, OK
12.2024 - Current
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Managed inventory levels, maintaining optimal stock availability to support operational needs during shifts.
- Operated pharmacy software to maintain patient records and prescription data.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Organized and maintained electronic and manual filing systems for prescriptions to ensure quick access and accuracy. of prescriptions, both electronically and manually.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Supervised daily operations, ensuring adherence to company policies and procedures for operational integrity.
- Trained and mentored new staff on operational standards, enhancing team effectiveness in service delivery.
- Oversaw cash handling procedures, maintaining accurate records of transactions and preventing discrepancies.
Clerk
Choctaw Casino
06.2024 - 12.2025
- Maintained organized filing systems for quick access to documents, enhancing retrieval efficiency.
- Processed incoming and outgoing correspondence, ensuring accuracy and timely delivery to support communication flow.
- Assisted with data entry tasks, enhancing database accuracy and integrity.
- Coordinated scheduling of appointments, streamlining workflow for team members.
Customer Service/Food Service Worker
Walmart
01.2023 - 06.2024
- Managed multiple orders simultaneously, ensuring quality and accuracy for every customer.
- Supported team during peak hours, facilitating smooth operations and minimizing wait times.
- Fostered positive work environment through effective communication, enhancing team collaboration.
Education
High School Diploma -
Achille High School
Achille, OK05-2022
Skills
- Medication documentation
- Pharmacy software
- Inventory management
- Operational efficiency
- Customer engagement
- Staff development
- Coaching and mentoring
- Team Oriented
- Effective communication
- Adaptability and flexibility
Certification
- oklahoma state board of pharmacy technician license ( T-33899 )
Timeline
Shift RX, Pharmacy Technician
CVS Pharmacy
12.2024 - Current
Clerk
Choctaw Casino
06.2024 - 12.2025
Customer Service/Food Service Worker
Walmart
01.2023 - 06.2024
High School Diploma -
Achille High School