Driven professional with a broad range of experience in marketing seeking to leverage a polished background to take the next career step with a respected organization.
Overview
15
15
years of professional experience
Work History
Marketing specialist
Travel and Leisure
Sandy, Utah
09.2025 - Current
Collaborated with team members to create an engaging social environment.
Building relationships with clients to provide them with an exceptional experience.
Complete core functions positively and efficiently to produce the maximal result for the client and the company.
Home Design Specialist
Best Property Improvements
Salt Lake City, UT
06.2018 - 09.2025
Developed design concepts for various projects and client needs.
Collaborated with clients to understand their vision and requirements.
Created visual presentations for client meetings and project proposals.
Managed multiple design projects while meeting tight deadlines.
Worked closely with project managers throughout the entire process from concept development until delivery of final product.
Built the customer's design to exact specifications with great accuracy and success.
Customer service agent
Alorica
Magna, Utah
03.2013 - 08.2015
Assisted customers with inquiries and resolved issues efficiently.
Provided product information and guidance to enhance customer experience.
Managed customer accounts and updated information accurately.
Billing assistance representative
Discover Financial Services
Taylorsville, UT
04.2011 - 04.2012
Assisted customers with account inquiries and service issues.
Educated clients on financial products and services offered.
Processed transactions efficiently and accurately for customer accounts.
Handled escalated customer complaints with professionalism and care.
Maintained knowledge of company policies and procedures for compliance.
Documented customer interactions in the CRM system effectively.