Breanna Connolly
Las Cruces,NM
Summary
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Data Entry Operator
TEKsystems (Contract)
10.2023 - Current
- Increased data accuracy by diligently inputting and verifying information from various sources.
- Streamlined processes by implementing effective data entry techniques and tools, reducing errors and increasing efficiency.
- Reduced turnaround time for projects with accurate and timely data entry, contributing to overall company success.
- Ensured data security through adherence to strict confidentiality policies and procedures.
- Maintained high levels of customer satisfaction by responding promptly to inquiries and addressing concerns effectively.
- Worked closely with supervisors to identify areas for improvement within existing work processes or procedures related specifically to Data Entry Operator roles.
Visiting Angels Home Care
08.2021 - 09.2021
- Supported treatment goals by helping clients with prescribed medication, exercises and ambulations
- Provided direct in-home care to elderly and disabled patients in accordance with individualized care plans
- Demonstrated knowledge of home health care services by performing routine duties such as light housekeeping and changing bed linens
- Assisted with daily activities such as bathing, dressing and grooming.
Front Desk Clerk
Motel 6
10.2019 - 03.2021
- Handled payment processing and provided customers with receipts and proper bills and change
- Welcomed patrons to the front desk and engaged in friendly conversations while conducting the check-in process
- Managed customer complaints and rectified issues to complete satisfaction
- Made guest and group reservations, processing check-ins and check-outs for customers
- Greeted incoming guests warmly, issued room keys and shared information on policies and amenities
- Worked with housekeeping and maintenance staff to address and resolve building and room issues
- Enhanced guest satisfaction by efficiently managing check-in and check-out processes.
- Reviewed account information and individual customer charges to produce correct bills
- Input customer data into reservation systems and updated to reflect room changes.
Education
High School Diploma -
Paris Gibson Education Center
Great Falls, MT02.2018
Skills
- Data Collection
- Data Auditing
- Compiling Data
- Data Entry
- Coordinated
- Customer Data
- Customer Service
- HIPAA
- Hospitality Services
- Housekeeping
- Meal Preparation
- Money handling
- Medication Administration
- Microsoft Powerpoint
- Microsoft Word
- Multitasking
- Payment Processing
- Prioritizing work
- Problem-solving
- Adaptability
- Teamwork
- Leadership
- Information Verification
Certification
- Certified PCA, EASTER SEALS - 2018
Languages
English
Timeline
Data Entry Operator
TEKsystems (Contract)
10.2023 - Current
Visiting Angels Home Care
08.2021 - 09.2021
Front Desk Clerk
Motel 6
10.2019 - 03.2021
High School Diploma -
Paris Gibson Education Center
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