Breanna Sena
Orange,CA
Summary
I have customer service skills with over ten years' experience in telephone and face-to-face customer service. Experience with sales and customer care. Well-qualified for this position, with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
10
10
years of professional experience
Work History
Instructional Assistant
AUHSD
03.2015 - Current
- Perform one on one interaction with assigned student(s) with intellectual disabilities
- Implement various strategies on behavioral changes
- Establish and maintain effective working relationships with students, parents, and staff
- Implement and adapt to each student's IEP (individual education plan).
Expeditor/Cashier
Sweet Bird
07.2019 - 11.2020
- Tracks orders, receives goods, and places products into inventory
- Solve problems and issues such as customers' concerns
- Help with line flow, receive orders from wait staff, monitor progress and ensure the kitchen puts out the dishes according to the ticket's specifications.
Cashier/Expeditor
Kroft
05.2014 - 11.2016
- Help with line flow, receive orders from wait staff, monitor progress and ensure the kitchen puts out the dishes according to the ticket's specifications
- Provide customers with product details
- Receive and process guests' orders.
Education
High School Diploma -
North Orange County Community College District (NOCCCD)
Anaheim, CA03.2013
Skills
- CPR
- First Aid (May 2025)
- Bilingual Spanish- Intermediate (Read and write)
- Student Supervision
- Effective Communication
- Computer Skills
- Group Facilitation
- Collaboration and Teamwork
- Strong Communication
- Microsoft Office Proficiency/Google Drive
Accomplishments
Safety Care Training- De-escalate stressful and dangerous altercations in classroom without harming self or students.
Languages
Spanish
Professional Working
Timeline
Expeditor/Cashier
Sweet Bird
07.2019 - 11.2020
Instructional Assistant
AUHSD
03.2015 - Current
Cashier/Expeditor
Kroft
05.2014 - 11.2016
High School Diploma -
North Orange County Community College District (NOCCCD)
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