Summary
Overview
Work History
Education
Skills
Timeline
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Breanna Smith

Breanna Smith

Houston,TX

Summary

Proven Security Officer with a track record of enhancing safety and reducing incidents by over 30% at Guardteck Security. Skilled in CCTV Surveillance and Emergency Management, coupled with exceptional de-escalation techniques and customer service. Demonstrates strong ability to assess threats, ensuring secure environments for employees and visitors alike.

Overview

15
15
years of professional experience

Work History

Security Officer

TX Security Dynamics
02.2019 - 06.2023
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Reported suspicious activities and persons to law enforcement.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.

Armed Security Officer

Guardteck Security
11.2014 - 02.2019
  • Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Checked personnel ID badges and issued temporary credentials to visitors.
  • Underwent and maintained firearms certification in compliance with state laws and organizational standards.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Performed hourly patrols of building areas, parking lots and facility grounds.
  • Maintained confidentiality to protect sensitive information and prevent harmful release of information.
  • Controlled access to property to secure facility and grounds from unauthorized entry.
  • Operated communication equipment to maintain contact with other security personnel during emergency calls.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Examined doors, windows and gates to verify security.
  • Investigated suspicious activities and persons to maintain security of premises.

Cashier

Burger King
03.2008 - 07.2014
  • Addressed customer needs and made product recommendations to increase sales.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Answered questions about store policies and addressed customer concerns.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

High School Diploma -

Edgewater High School
Orlando, FL
05.2012

Skills

  • Emergency Management
  • Arrest procedures
  • Crime Prevention
  • Threat Management
  • Visitor tracking
  • CCTV Surveillance
  • Report Writing
  • De-Escalation Techniques
  • Access Control
  • Personnel screening
  • Weapons training
  • Theft prevention training
  • Customer Assistance
  • Customer Service
  • Payment Processing
  • Cash Register Operation
  • ID Verification
  • Reports and documents

Timeline

Security Officer

TX Security Dynamics
02.2019 - 06.2023

Armed Security Officer

Guardteck Security
11.2014 - 02.2019

Cashier

Burger King
03.2008 - 07.2014

High School Diploma -

Edgewater High School
Breanna Smith