Breanna Smith
Houston,TX
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Uptown Beauty Supply
Houston, TX
05.2023 - 01.2025
- Helped customers by answering questions and locating merchandise.
- Used product knowledge to suggest items to match client needs.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Answered customer inquiries regarding product features, pricing, and availability.
- Operated point-of-sale systems accurately to process payments from customers.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Assisted with unloading delivery trucks and stocking shelves with new merchandise.
- Conducted regular stock checks, reporting discrepancies and ordering stock replenishments as needed.
- Operated cash registers and processed transactions including sales, returns, and exchanges.
Education
Associate of Applied Science - Cosmetology
Franklin Institute
Houston, TX06-2024
Skills
- Department reset
- Shelf stocking
- Retail sales
- Stocking and receiving
- Returns and exchanges
- Retail merchandising expertise
- Stock replenishment
- Transaction processing
- Money handling
- Sales trends
- Loyalty promotion
- Flexible schedule
- Stockroom safety procedures
- Friendly and outgoing
- Customer service
- Product knowledge
- Customer needs assessment
- Discount application
- Customer engagement
- Store opening and closing
- Price tagging
- Customer follow-up
- Policy and procedure adherence
Timeline
Retail Sales Associate
Uptown Beauty Supply
05.2023 - 01.2025
Associate of Applied Science - Cosmetology
Franklin Institute