Breanna Solis
Romeoville,IL
Summary
Dynamic and customer-focused professional with experience at Starbucks, excelling in fast-paced environments. Proven ability in cash handling and time management, fostering loyalty through exceptional service. Bilingual in Spanish and English, adept at multitasking and problem-solving, contributing to team success and enhancing customer experiences.
Overview
5
5
years of professional experience
Work History
Barista
Starbucks
Romeoville
03.2023 - Current
- Prepared and served a variety of espresso-based beverages to customers.
- Maintained cleanliness and organization of workstations and dining areas.
- Handled cash transactions accurately and efficiently during busy shifts.
- Engaged in ongoing training to develop barista skills and product knowledge.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Sales Associate
American Eagle Airlines
Bolingbrook, IL
01.2021 - 03.2023
- Assisted customers in selecting products, enhancing overall shopping experience.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy and speed.
- Maintained store presentation standards, contributing to a visually appealing environment.
- Collaborated with team members to achieve sales targets and improve service delivery.
Sales Associate
Walgreens
Romeoville, IL
01.2021 - 02.2022
- Assisted customers in selecting products, enhancing overall shopping experience.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy and speed.
- Maintained store presentation standards, contributing to a visually appealing environment.
- Collaborated with team members to achieve sales targets and improve service delivery.
- Responded to customer inquiries, providing knowledgeable assistance and fostering loyalty.
- Engaged in product training sessions, increasing knowledge of merchandise features and benefits.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Associate Of Applied Science - Fire Science
Joliet Junior College
Joliet, ILRomeoville Highschool
Romeoville, IL05.2022
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Cash handling
- Opening and closing duties
- Active listener
- Cleanliness
- Adaptive and creative
- Hospitality service expertise
- FLUENT IN Spanish and English
- Speedy and efficient
- Hospitality and accommodation
- Multitasking
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Barista
Starbucks
03.2023 - Current
Sales Associate
American Eagle Airlines
01.2021 - 03.2023
Sales Associate
Walgreens
01.2021 - 02.2022
Associate Of Applied Science - Fire Science
Joliet Junior College
Romeoville Highschool