BREANNA SOTELO
Ft Stewwart
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
17
17
years of professional experience
Work History
Maintenance Manager
Balfour Beatty
Fort Stewart, GA
04.2025 - Current
- Oversees the performance and quality of work for maintenance technicians in a variety of general maintenance duties
- Responsible for: daily operations, customer service, and financial reporting
- Accepts, review and order parts or equipment needed for housing maintenance.
- Work directly with staff and vendors to make sure we have needed inventory.
- Create and receive purchase orders as needed.
- Accepts phone call requests from residents and listens to their maintenance need to assess the severity, timing, and needs both in terms of labor and supplies
- Records all service requests into Yardi Voyager database to ensure accurate tracking.
- Follows up with maintenance team to ensure service was completed on time and accurately
- Prepares and compiles miscellaneous reports for management including home history, work response time, completion percentage and others to allow management to properly monitor and improve service levels.
- Assists Facility Manager by maintaining a complex schedule, filing documents, preparing spreadsheets, and generating memos on an as needed basis.
- Assists technicians with contacting residents as needed, updating work orders with information, pictures and times if needed.
Office Manager
TL Enterprise
Midway, Georgia
10.2016 - Current
- Managed appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Handled invoices, reservation and customer service
- Event planning, setup and cleanup
Service Center Coordinator
Balfour Beatty
Ft Stewart, Georgia
03.2021 - 04.2025
- Accepts phone call requests from residents and listens to their maintenance need to assess the severity, timing, and needs both in terms of labor and supp
- Records all service requests into Yardi Voyager database to ensure accurate tracking.
- Follows up with maintenance team to ensure service was completed on time and accurately
- Prepares and compiles miscellaneous reports for management including home history, work response time, completion percentage and others to allow management to properly monitor and improve service levels.
- Assist Facility Manager by maintaining a complex schedule, filing document, preparing spreadsheets and generating memos on an as needed basis.
- Assist technicians with contacting residents as needed, updating work orders with needed information, pictures and times if needed.
Store Manager
Verizon Wireless
Dayton, NV
02.2009 - 07.2015
- Led store operations, ensuring adherence to corporate standards and protocols.
- Developed and executed strategic sales plans to maximize revenue growth.
- Mentored and trained staff on customer service best practices and product knowledge.
- Analyzed inventory levels, optimizing stock management for increased profitability.
Education
Certified Associate in Project Management - Project Management
Project Management Institute
01-2026
Skills
- Budget management and cost reduction
- Vendor Relationship Building
- Preventative maintenance programs
- Workplace safety protocol enforcement
- Strategic planning for operational efficiency
- Mentoring and staff development
- Facility operations management
- Data-driven maintenance decision-making
- Technical documentation and reporting
- KPI monitoring and performance analysis
- Microsoft Office
Timeline
Maintenance Manager
Balfour Beatty
04.2025 - Current
Service Center Coordinator
Balfour Beatty
03.2021 - 04.2025
Office Manager
TL Enterprise
10.2016 - Current
Store Manager
Verizon Wireless
02.2009 - 07.2015
Certified Associate in Project Management - Project Management
Project Management Institute